OSG CommunityConnect Unveiled: Modern Solutions for Efficient HOA and Property Management

OSG Real Estate Group Introduces OSG CommunityConnect™

In a significant advancement for property management, OSG, a top provider of Customer Communications Management (CCM) solutions, has introduced OSG CommunityConnect™, an innovative suite of tools tailored for property managers and homeowners association (HOA) community managers. This launch aims to transform traditional workflows related to print, mail, billing, and resident communications by integrating them into a comprehensive platform.

Established in Carol Stream, Illinois, OSG is committed to enhancing the community experience through its freshly upgraded tools. The suite allows for seamless connections between property management software and various essential services. By eliminating manual processes, OSG CommunityConnect revamps how communities manage their operational tasks. The national distributed print capabilities ensure timely delivery by sending print jobs to production facilities nearest to the recipients. This not only reduces shipping time but also helps save costs on postage—a crucial advantage for organizations managing multiple properties.

Key Features of OSG CommunityConnect

The revamped OSG CommunityConnect introduces four essential features that streamline property management:

1. Ordering Integration with Property Management Software: The platform directly integrates with popular property management systems, allowing users to initiate and manage print and mail orders without switching platforms. This minimizes manual entry, giving managers more time to focus on significant community matters.

2. Back-Office Automations and Association Billback: The suite includes automated billing workflows that facilitate tracking and distributing costs across various properties and associations. This feature simplifies back-office operations, enabling managers to dedicate more time to community engagement rather than administrative complexities.

3. Distributed Print: For those overseeing multiple locations, OSG CommunityConnect enables the routing of print jobs to the production site closest to the destination. This strategy not only expedites delivery times but also cuts postage expenses, ensuring that materials are available when and where they're needed.

4. Modernized Ordering Website: With a user-centric design, the newly redesigned online portal allows community managers to easily place orders, access resources, and manage their accounts efficiently, emphasizing simplicity and speed.

Matthew Oakes, President of OSG Real Estate Services Group, captured the essence of the new offering: “Property managers and HOA community managers are being asked to do more with less every day. OSG CommunityConnect was built around that reality. We wanted to give them a solution that removes friction from the workflows they already have, allowing them to spend less time managing vendors and more time serving their communities.”

The OSG CommunityConnect suite marks OSG's continuous commitment to the property management sector. As industries evolve, the demand for faster and more manageable solutions has never been higher. This system is designed specifically to meet those needs, ensuring efficiency and effectiveness in community engagement.

Now available for property managers, HOA boards, and community directors, OSG CommunityConnect aims to drive operational excellence. Interested parties can learn more and request a demo via the dedicated website at www.osgconnect.com/industries-served/property-management.

About OSG

For over five decades, OSG (Output Services Group, Inc.) has been delivering leading print and digital CCM solutions that promote engagement, loyalty, and retention among its customer base. Serving over 4,400 clients, OSG’s expertise helps organizations foster deeper relationships through effective communication, reflecting its dedication to enhancing the operational capabilities of its clients. More information can be found at osgconnect.com or by following OSG on major social media platforms such as LinkedIn, X, and Instagram.