#India #Bengaluru #Infosys #nCino #ABN AMRO

Infosys Revolutionizes Lending at ABN AMRO with nCino Implementation

ABN AMRO, one of the leading banks in the Netherlands, has undergone a significant transformation in its lending processes, thanks to a successful implementation of the nCino platform by Infosys. This project represents a strategic move to streamline ABN AMRO's loan origination and collateral management systems by consolidating multiple legacy platforms into a single, unified solution.

On August 11, 2025, Infosys announced that the nCino Platform had officially gone live, marking a critical milestone in a series of transformation phases designed to improve customer service and operational efficiency. With over 100,000 records migrated from various legacy systems in just 11 months, Infosys showcased its strong capabilities in managing complex migration projects, ensuring data quality throughout.

Infosys is not only a primary partner in application development and maintenance for ABN AMRO but also brings a wealth of expertise in digital and cloud transformation, providing comprehensive solutions customized for the bank’s needs. The nCino platform facilitates a centralized approach to managing assets and collateral, effectively addressing data quality concerns and optimizing customer onboarding as well as the loan origination process.

The transition to this cloud-native, configurable solution is expected to enhance ABN AMRO's operational efficiency significantly while ensuring compliance with the strict regulations governing the banking industry. With built-in credit workflows and API-driven integrations, the platform is designed to be flexible enough to adapt to future business requirements.

Hans-Willem Giesen, IT Lead – Credits at ABN AMRO, expressed enthusiasm about the transition, stating that the collaboration with partners like Infosys is pivotal in reshaping their lending processes. This modern solution will enable faster and more transparent transactions for clients, which is crucial as the bank aims for continued growth and transformation.

Furthermore, Joaquin de Valenzuela, Managing Director – EMEA at nCino, reflected on the collaboration, emphasizing how the nCino platform holds a robust capacity to drive operational efficiency while meeting the rigorous demands of the financial sector. He noted that the ongoing partnership is not just about upgrading internal workflows but also about creating a superior experience for both client and staff, highlighting the sustainability of their collaboration.

Jay Nair, EVP and Industry Head for Financial Services at Infosys, affirmed the commitment to supporting ABN AMRO's digital transformation journey. By implementing a unified solution for loan origination and collateral management, Infosys is enhancing operational processes while ensuring compliance with ever-evolving regulatory requirements. The exciting potential of this innovative platform is poised to streamline operations and further enhance customer experiences.

In a world where digital transformation is fast becoming a necessity rather than an option, the partnership between Infosys and ABN AMRO serves as a benchmark for the financial industry. It exemplifies how innovative technology solutions can profoundly impact efficiency and client satisfaction, paving the way for a future where banking operations are faster and more secure.

About Infosys

Infosys is recognized as a global leader in next-generation digital services and consulting. With over 320,000 employees worldwide, Infosys is dedicated to amplifying human potential and creating new opportunities for businesses and communities. The company plays an instrumental role in helping clients navigate their digital transformations across 59 countries, utilizing cloud technology and artificial intelligence as driving forces behind future growth.

For more information on how Infosys can enhance your business operations, visit www.infosys.com.