#USA #HVAC Services #Houston #SmartAC #Simmons Heating

SmartAC Partners with Simmons One Hour Heating & Air Conditioning: A New Era in HVAC Services

In a significant move set to transform the HVAC industry, SmartAC has announced a strategic partnership with Simmons One Hour Heating & Air Conditioning. This collaboration aims to accelerate the adoption of connected HVAC technologies that promise improved service delivery and enhanced customer engagement.

Founded in 1953, Simmons One Hour has established itself as an industry leader in North Carolina, serving a wide array of markets including Fayetteville, Laurinburg, and Pinehurst. The company has been recognized multiple times for its outstanding service and commitment to customer satisfaction, clinching the 2024 National Franchisee of the Year award. The leadership of General Manager Derek Cole, a veteran in the HVAC domain with over 25 years of experience, has been instrumental in driving this success.

SmartAC, renowned for its innovative B2B SaaS platform, offers critical monitoring and analytics tailored specifically for HVAC service providers. By leveraging smart technology, the platform allows for end-to-end customer engagement, driving sustainable growth. The integration of SmartAC's predictive maintenance tools within Simmons One Hour's operations has yielded remarkable results, including a club membership conversion rate exceeding 50%. This has resulted in a significantly increased number of homes managed, creating a steadier revenue stream throughout the year, especially during typically slower shoulder seasons.

Embracing Digital Transformation

The partnership marks an era of digital transformation for Simmons One Hour. By utilizing advanced IoT sensors and a branded mobile application, the company has enhanced its service approach and customer interactions. The launch of “Derek AI” on their website exemplifies this transformation, offering instant responses to any HVAC-related inquiries. This AI-driven tool not only improves efficiency but also ensures customers feel valued and informed.

SmartAC’s innovative technology focuses on predictive maintenance, which helps ascertain when HVAC systems may need servicing, enabling technicians to address potential issues before they escalate. This capability significantly shifts the contractor’s role from mere problem solvers in reactive situations to trusted advisors who proactively manage home comfort.

Derek Cole makes it clear: