#Japan #Tokyo #NTT Data GSL #Autonomous Enterprise #SAP Business AI

Accelerating Management Transformation with AI: NTT DATA GSL Introduces Autonomous Enterprise Support Services

In an age where rapid changes in the business environment demand immediate and flexible decision-making, NTT DATA Global Solutions (headquartered in Chuo-ku, Tokyo) has announced the debut of its Autonomous Enterprise Support Services set to launch on July 16, 2026. Utilizing the SAP® Business AI Platform, this service aims to enhance operational efficacy through a model where AI autonomously drives departmental functions, integrating human judgment into critical workflows using the Human-in-the-Loop methodology.

The Promise of Autonomous Enterprises

The concept of an Autonomous Enterprise encapsulates a transformative vision championed by SAP at its Sapphire 2026 event. It envisions organizations that can swiftly adapt to volatile market conditions by leveraging AI for high-level automation in key operations, managerial decision-making, and data analysis. The emphasis is on unifying data and operational processes across the enterprise rather than limiting AI’s benefits to isolated productivity gains within individual departments.

Key Features of the Support Services

The Autonomous Enterprise Support Services by NTT DATA GSL cover all phases from conceptual design to implementation and operations. Key aspects include:

1. Vision and Roadmap Development: Understand existing business problems, landscape, and data utilization to clarify areas for AI agent deployment, transformation themes, stages, and investment priorities.

2. Data and Integration Framework Design: Implement SAP Business Data Cloud for effective handling of business data, utilizing API-based integration through SAP Integration Suite, ensuring that AI agents have real-time access to the latest data and autonomous triggers.

3. AI Agent Governance and Design: Visualize how AI agents relate to business systems, establishing governance that includes utilization range, permissions, audits, and lifecycle management, allowing for tailored custom agents to meet specific business needs.

4. Implementation and Operational Support: The service provides comprehensive support from proof of concept to full implementation, ensuring operational stability while gradually expanding AI usage within core business functions.

Establishing a New Office for Transformation

NTT DATA GSL has also formed the Autonomous Enterprise Transformation Office to maximize the effectiveness of these new services. This office will harness accumulated organizational knowledge and methodologies to guide clients through their unique challenges, especially regarding the balance between human roles and AI capabilities.

Facing the Future: Empowering Organizations with AI

With the profound shifts in labor demographics and the various geopolitical risks impacting business operations, the Autonomous Enterprise Support Services represent a strategic move for NTT DATA GSL. By focusing on emerging AI technologies and their integration into core systems like SAP S/4HANA® Cloud, they aim to assist businesses in building a robust foundation for AI implementations, ultimately supporting an estimated 50 clients over the next three years.

Acknowledgments from SAP Japan

In welcoming this initiative, SAP Japan commends NTT DATA GSL’s commitment to innovation through the Autonomous Enterprise strategy, emphasizing the importance of unified AI, data, and application practices for enhancing productivity and competiveness in today’s rapidly changing landscape.

Conclusion

As NTT DATA GSL readies itself to fortify its service delivery through the Autonomous Enterprise Transformation Office, they plan to explore AI use cases and architectures across sectors like finance, supply chain, and procurement, ensuring that clients can capitalize on the promising advancements within AI technologies.

With this strategic launch, NTT DATA GSL continues to position itself as a key player in guiding organizations through their transformative journeys toward achieving autonomy and resilience in their operational capabilities.