#Japan #Tokyo #SIAM #DIG2Next #Scopism

Launching the Japanese Edition of SIAM V3 Professional Body of Knowledge

DIG2Next, a company based in Chiyoda, Tokyo, has undertaken the translation and supervision of the practical guide, "SIAM V3 Professional Body of Knowledge," which is recognized as a core book within the Scopism SIAM (Service Integration and Management) knowledge framework. Following this, Scopism announced the release of the Japanese version on August 13, 2026, on the SIAM community site. This book is available for free to those who register on the site.

Understanding SIAM in Today's Context

In an era where service delivery systems have become increasingly complex, driven by the utilization of AI, cloud services, and outsourcing, the SIAM V3 Professional Body of Knowledge provides a comprehensive knowledge framework tailored to help organizations effectively manage multiple service providers and internal departments. This guide is the third installment in the series, following the Japanese release of "SIAM V3 Foundation Body of Knowledge" in May 2026 and "SIAM V3 Compendiums" in June 2026.

Target Audience

The book serves as a practical guide for those who design, implement, and manage SIAM, catering to various stakeholders including personnel involved in service management, vendor management, and digital transformation in multi-provider environments. It can also be utilized as a study resource for the EXIN SIAM Professional certification exam.

The long-awaited Japanese edition enriches the SIAM resources available for Japanese-speaking professionals, who can now learn in their own language.

Why SIAM Matters Now

As many services have commoditized (e.g., cloud, as-a-Service), organizations have recognized the necessity for greater collaboration between multiple service providers in the IT landscape. Some realize they are spending more time managing suppliers and vendors rather than focusing on actual service delivery. This has led to an increase in the consideration for SIAM implementation, aimed at:

• - Gaining a holistic view of end-to-end service delivery
• - Coordinating activities among multiple service providers
• - Providing a reliable single source of truth regarding service performance
• - Creating an optimal service configuration that includes AI, cloud, and SaaS
• - Optimizing service delivery through personnel, processes, tools, and service providers
• - Reducing operational burdens to focus on digital transformation and value creation.

However, challenges such as unclear accountability, inadequate collaboration among vendors, prioritization of partial optimization over holistic optimization, and an inability to uniformly assess service quality are also on the rise.

SIAM offers a practical management approach that integrates the entire multi-provider environment, consistently delivering value to customers.

Benefits of Implementing SIAM

Organizations can escape the pitfalls of partial optimization related to vendors or departments by managing their increasingly complex AI and cloud service delivery systems comprehensively. This shift can lead to enhanced service quality, speedy responsiveness to changes, strengthened governance, and improved operational efficiency, therefore driving customer value creation and maximizing business outcomes.

Comments from Key Figures

Claire Agutter, Director at Scopism and SIAM Lead Architect, praised DIG2Next on the release of the Japanese version:
"Congratulations to DIG2Next for their creation of the Japanese edition of SIAM Professional. This is an important milestone for the SIAM community in Japan, supporting practitioners as they prepare for the SIAM Professional exam and helping to deepen their practical understanding of service integration and management. Making SIAM guidance available in local languages is essential to that growth."

Likewise, Suzanne Galletly, the Digital Skills Director at EXIN, highlighted the significance of the Japanese market's readiness to embrace SIAM, emphasizing the role of DIG2Next in this transition:
"Having the SIAM Professional BoK available in Japanese will facilitate Japanese professionals in adopting SIAM and becoming certified, which will further advance the professionalism of SIAM in Japan."

About DIG2Next

DIG2Next is dedicated to empowering companies by promoting service strategies, governance, and personnel development essential in the age of AI and digital transformation. Through extensive practical knowledge, they support the continuous creation of business value and organizational transformation.

According to DIG2Next's CEO, Toshio Suzuki, the rapid pace of change in market and technological environments has made it crucial for organizations to adapt their services accordingly. He believes that SIAM practices will play a vital role in building capabilities among many Japanese firms to thrive in multi-provider ecosystems.

Conclusion

The Japanese edition of the SIAM V3 Professional Body of Knowledge, alongside previously released resource materials, aims to enhance the competitiveness of Japanese businesses and contribute to the advancement of service management. For more details or inquiries, you can visit DIG2Next.

Note: SIAM™ is a registered trademark of EXIN Holding B.V.