#USA #Columbus #Gifthealth #digital pharmacy #Occam Health

Transforming Patient Access at Scale: Gifthealth + Occam Health

In a groundbreaking move announced on September 2, 2025, Gifthealth revealed its acquisition of Occam Health Services, paving the way for a revolutionary digital pharmacy platform that aims to significantly enhance patient access across the healthcare landscape. This unprecedented integration is expected to shift the dynamics of how biopharmaceutical companies interact with patients, streamlining processes that have traditionally been riddled with inefficiencies.

Gifthealth, already recognized as the largest direct-to-patient partner for manufacturers in the United States, has consistently pioneered digital-first experiences in healthcare. With the addition of Occam's personalized service expertise, the newly formed entity is poised to eliminate the obstacles patients often face in their journey to receive essential medications. The collaboration is set to redefine patient access benchmarks by merging innovative technology with high-touch service.

Achieving Unmatched Results

According to insights from the companies, the integrated platform will provide tangible benefits, including:

• - Dispense rates that exceed industry averages by 50%
• - Refill success rates up to 1.5 times the national average
• - Customer satisfaction scores soaring above 90%, significantly higher than the industry average of 77%
• - Fast delivery times, boasting that 95% of medications are delivered within a day compared to the typical six days

The merger allows for a seamless patient experience through a single partner platform that brings life science breakthroughs directly to patients. The approach combines automated prescription routing, partner pharmacy dispensing, transparent real-time pricing, and multi-channel patient engagement capabilities.

An Innovative Solution to Patient Support

The Gifthealth solution stands out by offering customizable features tailored to specific brand needs, thus replacing the traditional fragmented framework of hub vendors. The process activates when a healthcare provider opts for the digital pharmacy option within any electronic health records system, subsequently routing prescriptions to the most cost-effective in-network choice, whether it be a Gifthealth pharmacy or a partner pharmacy.

Impressively, over 175,000 prescribers spanning various medical specialties are now utilizing this advanced platform to ensure their patients receive medications more swiftly, while also promoting longer therapy adherence.

Strategic Leadership for a New Vision

Building this ambitious enterprise is a seasoned leadership team, led by Chip Parkinson, who brings extensive healthcare innovation experience from roles across pharmaceutical companies, diagnostics, health plans, and Fortune 50 pharmacy benefit consulting. Parkinson emphasized the unique position this merger affords as it presents a ready-to-implement digital and humane solution tailored for manufacturers. It tackles the well-known misaligned incentives within the existing healthcare supply chain that often lead to unnecessary complications for patients.

"The combination arrives at a critical time when innovators are facing pressure for direct-to-patient pricing and consumers are demanding significant enhancements in their pharmacy experiences," said Parkinson.

The scope of Gifthealth's services covers all 50 states and extends to Puerto Rico, supporting various biopharma brands. For those interested in leveraging this platform for their brands, Gifthealth encourages reaching out for collaboration opportunities.

Merging Expertise for Future Growth

Neil Vangala, Managing Director at Eir Partners and also a Director at Gifthealth, expressed excitement about the merger, stating that it combines the rapidly expanding, technology-driven approach of Gifthealth with the personalized focus of Occam, leading to the creation of the industry’s largest and most adaptable digital access platform. He believes that this comprehensive solution is a true game-changer for manufacturers handling a diverse range of medicines, from high-volume low-cost therapies to rarer, higher-cost treatments.

Conclusion

In conclusion, the merger between Gifthealth and Occam Health presents an innovative approach to streamline and elevate the patient access experience in biopharma, potentially reshaping the broader landscape of healthcare delivery. By leveraging advanced technology and a commitment to enhanced consumer experiences, this union is not just timely; it is essential for the future of patient-centered healthcare.