#AI Solutions #Philippines #Manila #TransPerfect

TransPerfect's New Contact Center in Manila

TransPerfect, a leader in language and AI solutions, has officially opened a new contact center in Manila, Philippines. This marks the company's inaugural venture into the Philippine market and serves to strengthen its existing global service network. The facility is designed to cater to various sectors including finance, healthcare, legal, insurance, telecommunications, and technology.

Equipped with advanced and secure infrastructure, the Manila center is meticulously designed to facilitate high-volume operations while enhancing employee productivity and performance. This addition to TransPerfect's portfolio emphasizes the company's commitment to delivering around-the-clock support across different time zones, further expanding its reach into Asia which complements other locations in the US, Dominican Republic, Costa Rica, and France.

Steve Cheeseman, Vice President of TransPerfect Connect, emphasized the advantages of establishing operations in Manila, highlighting the area as a hub for a skilled workforce with extensive experience in customer service roles. He stated, "Manila offers a dynamic and talented workforce with deep expertise in customer service. This launch reflects our commitment to growing where our clients need us most and providing high-quality, human-centered support at scale."

TransPerfect's President and Co-CEO, Phil Shawe, expressed delight over this expansion into the Philippines, lauding it as a significant step for the company. Looking ahead, the organization plans to recruit over 500 professionals in the Manila office within the coming year, targeting positions within customer service, technical support, live interpretation, and various back-office roles.

The competitive benefits package offered to employees includes attractive salaries, comprehensive benefits, and tailored career development options aimed at fostering long-term growth. Job seekers interested in exploring opportunities at TransPerfect are encouraged to visit www.transperfectconnect.com/careers.

The new contact center is conveniently located at the 17th Floor, Jollibee Tower, Emerald Avenue, Ortigas Center, Pasig City 1605, Philippines.

About TransPerfect Connect

TransPerfect Connect specializes in providing high-quality global call center services and business process outsourcing (BPO) solutions, including remote interpreting services such as over-the-phone interpretation (OPI), video remote interpretation, and multilingual email and chat support. With services available in over 200 languages, TransPerfect Connect ensures businesses can bridge communication gaps quickly and effectively.

About TransPerfect

TransPerfect has solidified its position as the largest provider of language and AI solutions on a global scale, operating in more than 140 cities across six continents. The company offers a comprehensive portfolio of services in over 200 languages to clientele worldwide. TransPerfect’s technology, GlobalLink®, is utilized by over 6,000 organizations to manage multilingual content seamlessly. With a steadfast commitment to quality and customer service, TransPerfect holds certifications for both ISO 9001 and ISO 17100. Its global headquarters is situated in New York, complemented by regional offices in London and Hong Kong. For more information about TransPerfect and its suite of services, please visit www.transperfect.com.