#Japan #Tokyo #Customer Satisfaction #Marketing Association #HATME

Enhancing Customer Experiences: Free Webinar on December 11, 2025

Are you struggling to expand your sales or retain customers? Do you feel uncertain about improving customer interaction and satisfaction? If these challenges resonate with you, you won’t want to miss this vital webinar hosted by Marketing Association Inc.

Event Details

On December 11, 2025, from 2:00 PM to 3:30 PM JST, we will be holding an engaging online seminar titled "Turn Customers into Fans! A Deep Dive into Improving Online and Offline Customer Experiences." This event is designed for business owners and marketers looking to enhance customer loyalty and profitability.

Key Areas to Address:

• - Difficulty in increasing sales
• - Uncertainty in retaining repeat customers
• - Desire for strategies to improve customer satisfaction
• - Need to reassess logistics operations

What You Will Learn

To truly boost your sales, it's crucial for customers to become loyal fans of your brand. Unfortunately, many businesses face the issue of customers drifting away after initial engagement. High repeat purchase rates are not easily achieved, leading to loss of potential revenue. This webinar will emphasize that improving customer loyalty, increasing repeat sales, and maximizing customer lifetime value (LTV) are essential components of business growth.

Featured Speakers

We are excited to feature insights from four successful companies that will present their innovative strategies combining both online and offline customer engagement. Gain from their experiences and learn actionable techniques to apply in your own business:

• - 2:05 PM - HATME Inc.: "What It Takes to Operate an EC Site That Boosts Sales"
• - 2:25 PM - Fabrica Communications Inc.: "Doubling Repeat Sales: The Secret Success Scenarios of CRM"
• - 2:45 PM - Marketing Association Inc.: "Enhancing Customer Satisfaction to Increase LTV"
• - 3:05 PM - Open Logi Inc.: "Maximizing Online Initiatives: Creating Off-line Customer Experiences That Drive F2 Conversions"

Special Participant Incentives

By completing our feedback survey, participants will receive exclusive seminar materials from the presenting companies!

Additional Information

Date: December 11, 2025
Time: 2:00 PM to 3:30 PM
Format: Online via Zoom
Fee: Free of charge
Co-Hosts: Marketing Association Inc., Fabrica Communications Inc., Open Logi Inc., and HATME Inc.

For more information and to register for the seminar, please visit our official site.

Company Overview

Company Name: Marketing Association Inc.
CEO: Hirokazu Nakazono
Location: 1-1-15 Ikebukuro, Taito Ward, Tokyo
Capital: 17.5 million yen
Business Focus: BPO services including call center outsourcing and EC operations.

Explore our services further at our Call Center Service or our EC Operation Service.

Additionally, learn about the best practices in e-commerce through our media platform, “Naruhodo! Makasete EC” at Naruhodo.