Segra Introduces SkyVoice, an All-in-One Cloud Communications Platform for Businesses

Segra Launches SkyVoice: A New Era for Business Communications

In a significant advancement for corporate communications, Segra, a prominent independent fiber network provider, has officially unveiled its latest innovation – SkyVoice. This unified cloud communications platform aims to streamline business interactions by integrating voice, collaboration, and contact center capabilities into a single, intelligent environment.

SkyVoice is poised to redefine how teams connect and collaborate. It offers a multitude of features that allow users to access essential tools whether they are working in an office setting or remotely. Through a combination of desktop and mobile applications, businesses can now experience a more cohesive and efficient communication process. This revolutionary platform marks an expansion of Segra's communication offerings to meet the evolving demands of modern business.

Justin Brinker, the Senior Vice President of Strategic Technology Solutions at Segra, addressed the challenges faced by businesses in today's communication landscape: "Companies are navigating a multitude of communication channels, often through uncoordinated systems," he stated. SkyVoice resolves this issue by unifying these functions under one roof, providing businesses the reliability and visibility necessary for effective operations.

Transitioning communication systems to the cloud offers organizations unparalleled flexibility, allowing them to adapt their operations as required. By minimizing dependence on outdated hardware and fragmented tools, companies can simplify their management processes and negate the need for costly technology upgrades, all the while supporting a workforce that may be dispersed across various locations.

Furthermore, SkyVoice seamlessly integrates with widely used business platforms like Salesforce, Microsoft Teams, Zendesk, NetSuite, and HubSpot. This integration enables organizations to link their communications directly to existing workflows and customer management systems, thereby enhancing overall productivity.

One of the standout features of SkyVoice is its delivery over Segra's own fiber infrastructure. This commitment guarantees high-bandwidth, low-latency performance, ensuring superior voice quality and reliable communication, especially when compared to services reliant on public internet connections.

The SkyVoice platform is not just a tool; it is a comprehensive solution that equips businesses to manage customer interactions and team collaboration more effectively than ever before. By converging various communication components into one unified platform, Segra is setting a new standard in the way businesses connect and interact.

SkyVoice is already available to business clients within Segra's service areas, promising a cloud communication experience that is modern, reliable, and importantly, tailored for the evolving needs of businesses.

About Segra

Segra boasts a robust and extensive fiber-optic infrastructure that delivers cutting-edge connectivity and communication solutions. With over 20,000 customer locations connected across 24 states and a fiber route mileage of 45,000 miles, the company has built a reputation for providing reliable and innovative services for more than 125 years. Notably, Segra operates as a standalone fiber company owned by Cox Communications, further emphasizing its commitment to offering superior services and technology. Through its comprehensive solutions portfolio, Segra aims to foster connected environments for a broad range of clients, including nearly 370,000 businesses nationwide.