Chargeflow Unveils Prevent: A Revolutionary Solution to Combat Digital Shoplifting

Chargeflow Unveils Prevent: A Revolutionary Solution to Combat Digital Shoplifting



In the ever-evolving landscape of online commerce, merchants face an increasing threat known as friendly fraud. With the launch of Chargeflow Prevent, the latest offering from Chargeflow, businesses can now proactively tackle this issue before it escalates. This innovative solution is poised to transform how e-commerce enterprises protect themselves against fraudulent activities that occur post-purchase yet before fulfillment.

Understanding the Threat: Digital Shoplifting


Digital shoplifting has emerged as one of the primary threats facing online retailers. This term refers to tactics employed by some customers to exploit return policies, dispute processes, or promotional offers to obtain goods or refunds without entitlement. Unlike traditional payment fraud, which can often be detected at the point of sale, many perpetrators of digital shoplifting manage to slip through the cracks. As a result, they leave merchants vulnerable to significant losses from unfulfilled orders and increased chargeback rates.

The Game-Changing Features of Chargeflow Prevent


Real-Time Risk Assessment


Chargeflow Prevent distinguishes itself from other fraud detection tools by focusing on a critical phase in the purchasing process: the time between payment and fulfillment. By employing advanced machine-learning algorithms and tapping into a vast network of thousands of merchants globally, the platform assesses each order’s risk in real time. It provides merchants with a clear risk score that dictates recommended actions, including approval, verification, or cancellation of suspicious orders.

Automated Verification Processes


For orders flagged as high-risk, Prevent implements a next-gen verification method. This automated system allows merchants to validate both the order and the purchaser without immediately voiding the transaction, which prevents false declines and helps maintain customer trust. This proactive approach ensures that friendly fraudsters are called out, and up to 90% of fraudulent disputes could be abandoned when flagged by the system.

Efficiency and Accountability


The impact of Chargeflow Prevent has been profound, with early adopters witnessing an average reduction in friendly fraud cases by 90%. The platform is designed not only to safeguard products but also to streamline operations, thus allowing merchants to concentrate on their loyal customer base. Moreover, the initial integration into existing e-commerce systems is straightforward, thanks to plug-and-play capabilities with popular platforms. New users can even screen their first 1,000 transactions free of charge.

Empowering Merchants to Safeguard Their Businesses


According to Ariel, the CEO and co-founder of Chargeflow, “Friendly fraud has evolved, and so should friendly fraud prevention.” The launch of Chargeflow Prevent is a decisive step towards providing merchants with the confidence to process orders while effectively mitigating risks from fraud. With its robust architecture, this platform stands to revolutionize post-purchase fraud prevention by offering businesses a robust defense against potential threats.

Ultimately, Chargeflow Prevent empowers merchants to focus on their core mission: providing excellent service to genuine customers while safeguarding against the fast-growing challenges of digital shoplifting. As e-commerce continues to flourish, innovative solutions like Prevent are set to lead the charge in creating safer online transactions for all.

For more information on Chargeflow and to sign up for Prevent, visit Chargeflow's Official Website.

About Chargeflow


Chargeflow is a pioneering automated chargeback platform designed by fintech and e-commerce professionals to counteract the challenges of chargebacks and fraud in digital commerce. With cutting-edge technology, including AI-driven automation, Chargeflow safeguards billions in revenue for countless businesses across the globe, helping them recover from disputes effortlessly. Visit Chargeflow to learn more.

Topics Consumer Technology)

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