Blackbaud's 2024 Impact Report: A Commitment to Social Responsibility and Sustainability

Blackbaud's 2024 Impact Report



On May 29, 2025, Blackbaud, a leading provider of software aimed at enhancing social impact, unveiled its 2024 Impact Report. This document highlights the company's continuous commitment to corporate social responsibility, illustrating various advancements in environmental, social, and governance (ESG) practices over the preceding year.

Mike Gianoni, Blackbaud's president and CEO, reflected on the company's priority to drive social change while also addressing crucial global issues. He stated, "Our latest impact report provides an in-depth look at the standards we hold ourselves to as corporate citizens and the positive changes we're committed to making in the world. Together we're driving meaningful change and making a lasting impact."

Key Achievements:


The report outlined several critical achievements across Blackbaud's core priorities for 2024:

People & Culture

Blackbaud is dedicated to maintaining an inclusive and supportive work environment. The company emphasizes employee engagement, development, well-being, and philanthropy. Notable metrics include:
  • - Over 70% of Blackbaud employees volunteered throughout 2024, far exceeding the global median of 23%.
  • - 18,000 LinkedIn Learning courses were made available for talent development and skills upgrading.
  • - An impressive 87% of employees expressed that their work holds significant importance.

Fueling Social Impact

One of Blackbaud’s main missions is empowering its customers to drive change, enabling a wide range of organizations to secure resources critical for their social causes. Achievements in this category include:
  • - Over $100 billion is raised, granted, or managed through Blackbaud platforms annually. In 2024 alone, the JustGiving® platform processed 20 million donations for charitable causes.
  • - Blackbaud has millions of users across more than 100 countries, embodying a global commitment to social change.
  • - Through the YourCause® platform, Blackbaud facilitates engagement for 7.5 million nonprofit organizations, enhancing corporate volunteering opportunities.
  • - The company empowered K-12 sectors as well with 7 million assignments created for students through its learning management system.

Environmental Sustainability

In line with its objective to reduce its environmental footprint, Blackbaud has made significant strides:
  • - Achieved 100% carbon neutrality for its 2024 emissions, with a 92% reduction in greenhouse gas emissions since 2019.
  • - Realized a 25% cut in energy usage and 21% reduction in water consumption at its global headquarters since 2019.
  • - Received the Environmental Protection Agency's (EPA) ENERGY STAR® certification for superior performance in energy efficiency
  • - Notably, Blackbaud ranked 4th on USA Today's list of America's Climate Leaders for 2024.

Governance & Data Responsibility

Maintaining customer trust has become paramount at Blackbaud. Key initiatives under governance include:
  • - Carrie Cobb, Blackbaud's Chief Data and AI Officer, was named one of DataIQ's 100 Most Influential People in Data for 2024, underscoring the company's focus on data integrity and responsibility.
  • - The establishment of several councils, including the Employee Inclusion and Sustainability Council, and others focusing on generative AI and deepfake challenges, is a testament to its governance framework and commitment to oversight.
  • - Enhanced training in cybersecurity is mandatory for all employees while the company continues to upskill its workforce in incident response and data protection.

To delve deeper into Blackbaud’s transformative practices and unwavering commitments to social, environmental, and governance issues, you can view the complete 2024 Impact Report here.

About Blackbaud


Blackbaud (NASDAQ: BLKB) stands as the premier software provider dedicated exclusively to fueling social impact. The company is deeply rooted in serving the nonprofit and education sectors, focusing on empowering organizations committed to social responsibility. With millions of users and over $100 billion raised or managed through its platforms each year, Blackbaud is at the forefront of unleashing potential for change. Recognized by multiple publications for its responsible business practices, Blackbaud continues to set high standards in the realm of corporate social accountability. The company operates remotely with physical locations in several countries including the U.S., Australia, Canada, Costa Rica, India, and the UK, supporting users in over 100 countries worldwide.

Topics Policy & Public Interest)

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