Pelican Landing Receives Reputation 800 Award
Introduction
Pelican Landing Assisted Living and Memory Care, part of the Watercrest Senior Living Group, has been awarded the Reputation 800 Award, recognizing its extraordinary commitment to customer service and high-quality care for residents. This award is not just a badge of honor; it signifies that Pelican Landing is among the elite in reputation management, operating at the forefront of community care.
Understanding the 800 Award
The Reputation 800 Award is conferred to location-level businesses that exemplify outstanding brand reputation through their dedication to customer experience. This recognition highlights organizations that consistently listen to their clients and respond positively to their feedback. Recipients of the award are seen as setting the benchmark for what it means to be consumer-centric.
Pelican Landing's Achievement
Pelican Landing is among four communities under Watercrest Senior Living that have earned superior accolades this year, joining other facilities such as Watercrest St. Lucie West, Watercrest Myrtle Beach, and the Market Street Memory Care Residence Viera. According to Marc Vorkapich, Principal and CEO of Watercrest Senior Living Group, “The 800 Award underscores our principles of service, especially our commitment to excellence and being trusted advisors to our residents.”
The award is based on Pelican Landing achieving a score of 800 or higher on the Reputation platform. This score reflects various metrics such as review sentiment, interaction volume, engagement with feedback, and overall brand health. Such accomplishments are indicative of Pelican Landing's proactive stance on enhancing customer satisfaction and building a robust community relationship.
The Community and Its Services
Located in the picturesque Sebastian, Florida, Pelican Landing provides an inviting atmosphere with 63 assisted living units and 26 memory care apartments, all designed to meet the unique needs of seniors. The community has also received prestigious recognitions from U.S. News & World Report as a top choice for Assisted Living and Memory Care.
The management at Pelican Landing focuses on creating a nurturing environment where senior citizens can thrive. Offering a luxury aesthetic complemented by exceptional amenities, the facility ensures that every resident feels cared for, both physically and emotionally.
Their specialized memory care programming has been particularly noted for its innovation, catering specifically to those living with Alzheimer’s and dementia, and providing them with unparalleled service that respects their dignity and individuality.
Conclusion
Earning the Reputation 800 Award is a significant milestone for Pelican Landing, affirming the effectiveness of their customer engagement strategies and service excellence. As they continue to prioritise high-quality care, the recognition not only motivates their team but also reinforces the trust placed in them by residents and their families. For more details about Pelican Landing and their services, potential clients and interested families can visit
thepelicanlanding.com or call 772-758-7354.
About Watercrest Senior Living Group
Founded with a mission to honor elder care, the Watercrest Senior Living Group emphasizes a commitment to quality in living environments for the elderly. They are renowned for their luxurious settings, experienced professionals, and compassionate approach toward senior care, aiming to provide innovative solutions tailored to the unique needs of every individual they serve. Their commitment to creating a positive workplace has also earned them a spot as a certified Great Place to Work multiple times.
For more information on their communities and philosophy, visit
watercrestseniorliving.com.