accesso Technology Group Welcomes Lee Cowie as New COO to Enhance Operations
accesso Technology Group Welcomes Lee Cowie as New COO
accesso Technology Group, a leading provider of technology solutions for leisure, entertainment, and cultural markets, recently announced the exciting appointment of Lee Cowie as Chief Operating Officer (COO). This strategic addition comes at a time when the company is poised for growth, leveraging Cowie’s profound expertise in digital transformation and operational strategy.
A New Era in Leadership
Lee Cowie’s extensive background in the industry positions him as a crucial asset to accesso. With over fifteen years of executive leadership experience, particularly in technology-driven initiatives, he has demonstrated a remarkable ability to drive change within both B2B and B2C sectors.
Prior to joining accesso, Cowie served as the Group Head of Technology at Nando’s, a company that boasts over 1,200 restaurants across thirty nations. His career also includes a significant tenure as Chief Technology Officer at Merlin Entertainments, one of the largest operators of visitor attractions worldwide. In this role, he led technological innovations for over 125 attractions across 28 countries, enhancing the digital experiences of more than 60 million visitors each year.
His journey at Ericsson further highlights his capabilities, where he successfully integrated operations across multiple global business acquisitions, including Red Bee Media. Cowie has consistently focused on aligning tech strategies with business goals, fostering high-performing teams, and driving efficient methodologies.
Vision for the Future
Steve Brown, CEO of accesso, expressed enthusiasm for Cowie's arrival, stating, “We are thrilled to welcome Lee Cowie to our leadership team. His unique experience as a former client, coupled with his deep expertise in the leisure sector, makes him an invaluable addition. Lee’s passion for building high-performing teams and client-centric solutions aligns perfectly with our vision for the future.”
Cowie’s role will encompass various departments, including Operations, Engineering, Product, and Product Delivery. His leadership is expected to drive operational excellence and innovative solutions, ultimately enhancing the guest experience that accesso strives to deliver.
Enhancing Guest Experiences
Under Cowie's leadership, accesso aims to empower leisure and entertainment operators by deploying its patented technology solutions. The company's commitment to enhancing guest experiences is evident in how it invests heavily in research and development. By leveraging Cowie's insights, accesso is well-positioned to continue its trajectory of innovation—transforming customer engagement and operational efficiency.
Currently, accesso serves over 1,200 venues globally, supporting their need for intuitive ticketing, point-of-sale systems, virtual queuing, and digital management services. The company prides itself on its team of industry veterans who collaborate closely with venues to boost revenue through enhanced on-site and off-site engagement strategies.
About accesso Technology Group
Established as a public company listed on the AIM market operated by the London Stock Exchange, accesso Technology Group stands out for its award-winning technology solutions designed to redefine guest experiences. By meticulously investing in technology that resonates with guest needs, the company aims to offer unforgettable experiences while driving business success.
As Lee Cowie steps into his new role, the anticipation around how his leadership will shape accesso’s future remains high, bolstering an already innovative company committed to its clients and their customers alike.
This announcement marks a pivotal point in accesso's journey, and with Cowie's experience at the helm, the company is ready to continue its path of innovation and excellence.