Enhancing the Culinary Appeal of Aichi Region through Data-Driven Initiatives

Maximizing Aichi's Culinary Appeal through Data Initiatives

The allure of food in Aichi is set to be elevated through the innovative collaboration between Fancrew Inc. and the RipiONE Award 2026. Based in Tokyo, Fancrew is at the forefront of transforming customer feedback into actionable insights for restaurants, thereby invigorating the local gastronomic landscape. With CEO Taketo Yamaguchi leading the charge, Fancrew has become the platinum sponsor of the RipiONE Award 2026, contributing its state-of-the-art customer experience analysis tool, FancrewCR.

Context of Service Provision

The RipiONE Award aims to not just celebrate popular dining establishments, but also encourage each participating restaurant to listen to the genuine voices of their customers. By accurately identifying their strengths and weaknesses, these establishments can enhance service quality and management skills, ultimately boosting the overall appeal of Aichi as a culinary destination. Fancrew believes that this progressive initiative will serve as a new model for not only individual restaurant success but also regional economic revitalization and tourism enhancement.

Specific Support Offered by FancrewCR

During the RipiONE Award, participating restaurants will conduct customer surveys using FancrewCR. This powerful tool leverages patented statistical analysis technology to provide detailed insights at an affordable price. Instead of relying on vague satisfaction ratings, the tool quantitatively visualizes how different experiences impact customers' intent to return.

Key Features:

- Segmented Analysis: Results are analyzed by local patrons, tourists, and age groups, shedding light on the differing needs of various demographics.

- Visualization of Strengths and Weaknesses: Data clearly outlines each restaurant's strengths and weaknesses, identifying areas that need reinforcement and improvement.

- Prioritized Improvement Suggestions: For every challenge identified, the analysis specifies its direct correlation with enhancing repeat customer rates, guiding restaurants on what improvements to tackle first for maximum effectiveness.

Award organizers will use these insights to select excellent restaurants, providing individual reports to all participants. This will strongly support the development of more beloved dining establishments and elevate the entire restaurant industry in Aichi.

Broad Impact on the Region and Future Prospects

The customer experience data accumulated through the RipiONE Award will not only aid restaurant operators in improving management but also serve as valuable insights regarding the culinary appeal of the Aichi region as a whole. Fancrew envisions that this data could become an asset beneficial to not only restaurants but also to regional tourism, local businesses, and stakeholders involved in promoting Aichi’s unique attractions.

Fancrew Inc. is fully committed to supporting this project via the provision of FancrewCR, with a goal of further enriching the culinary allure of Aichi and fostering regional revitalization.

Learn more about the RipiONE Award 2026 here.

About RipiONE Festival @ Aichi

Overview

Participating restaurants will display a survey response pop-up during the survey period, allowing for collection of genuine customer feedback. The gathered surveys will be aggregated and analyzed, making visible the satisfaction and dissatisfaction points regarding each restaurant's performance. In May 2026, a study session exclusively for participating restaurants will be held, offering insights on how to become the preferred dining choice based on the analysis results.

Organizer

General Incorporated Association Restaurant Tech Association.

Application Period

Applications will be open from December 1, 2025, to January 30, 2026. Check the entry form here.

Survey Period

Surveys will be conducted from March 1 to April 30, 2026.

Study Session Schedule

Planned for late May 2026.

Eligibility

Open to all Aichi-based dining establishments, regardless of genre or size.

Participation Fee

Free of charge.

Register your participation here.

About Fancrew

Fancrew provides various web services to support improvements in store operations, product development, sales activities, and employee engagement by analyzing customer and employee feedback with proprietary patented technology. The company also operates the experiential information site 'Fancrew' and offers marketing support, including internet research.

Company Overview

- Company Name: Fancrew Inc.
- Representative: CEO Taketo Yamaguchi
- Capital: 100 million JPY
- Established: August 26, 2004
- Location: 1-10-5 Iwamotocho, Chiyoda-ku, Tokyo, TMM Building 4F
- Phone: 03-4400-6630
- Fax: 03-5809-1468
- Website: Fancrew Official Site
- Business Activities: Operation and development of customer visit surveys (Fancrew CR), consumer monitor surveys, promotional and store research, customer satisfaction rate improvement tools, employee satisfaction surveys, and operation of the experiential information site Fancrew.