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Redwood RangerAI: A New Era in Business Automation

Redwood Software has taken a significant leap in the world of business automation with the introduction of Redwood RangerAI. This innovative platform integrates advanced generative and agent-based AI capabilities into Redwood's enterprise automation portfolio, revolutionizing how businesses approach critical processes.

Understanding the Shift in Automation

As companies evolve, there is a noticeable transition from traditional rule-based automation to a more outcome-oriented approach. Organizations now demand platforms that not only execute predefined workflows but also predict needs and address issues proactively without constant human intervention. Redwood RangerAI meets these requirements by embedding AI throughout the customer automation lifecycle. This includes stages of learning, support, troubleshooting, workflow development, and conducting large-scale agent-based operations.

Kevin Greene, CEO of Redwood Software, highlighted this pivotal moment, stating, "The marketplace for workload automation has reached a strategic turning point. Clients are looking for adaptive automation solutions that can learn, make decisions, and act autonomously based on shifting business dynamics. With Redwood RangerAI, we are reaffirming our leadership position while envisioning the unleashing of human potential through practical, secure, and transparent AI. We’re delivering tangible value, built on our 30 years of automation expertise, not just ‘AI-washing’ rhetoric."

Addressing Business Challenges

The core challenges prevalent in modern enterprises—including reactive problem-solving, overwhelming IT complexity, and the inability to scale operations effectively—are directly targeted by Redwood RangerAI. The platform introduces key features to tackle these issues:

• - Agent-Based Orchestration with RunMyJobs: This feature takes automation beyond predefined workflows. By setting a goal, the agent-based AI identifies the most efficient path, transforming tiresome analyses into strategic decisions and driving significant reductions in friction within mission-critical business processes.

• - Integration with SAP Joule: The integration of RunMyJobs within SAP Joule enhances the functionality of automation systems, fostering open and manageable AI strategies by allowing secure interaction with vital business processes.

• - Product Assistant for RunMyJobs: This in-app contextual guidance ensures new users can be onboarded swiftly, drastically reducing unexpected downtimes and boosting user competency.

• - Automation Co-Pilot for RunMyJobs: This internal support speeds up the design, documentation, and creation of automation scripts, shortening development cycles remarkably.

• - Learning Assistant: A conversational AI tool trained across Redwood's solution portfolio empowers teams to self-solve problems, find solutions efficiently, and rapidly comprehend new platform features, ensuring minimal work disruptions.

• - Support Assistant: Users receive immediate answers to support tickets for all Redwood solutions, accelerating the resolution process and minimizing costly downtimes and operational delays.

The learning and support assistants are available to every user, while the product assistant and automation co-pilot will be rolled out to RunMyJobs SaaS clients shortly. Agent-based orchestration and the integration with Joule are currently in Tech Preview.

What Sets Redwood Apart

Unlike general AI tools often retrofitted to existing software, Redwood RangerAI is specifically designed and deeply integrated within Redwood's framework. Built on three decades of automation expertise, the platform assures that its capabilities are grounded in realistic use cases while providing the necessary transparency and control for mission-critical operations.

These features are crafted to provide expert support effortlessly, leveraging AI for troubleshooting, documentation, and the establishment of automation workflows, ultimately offering clients a roadmap to autonomous processes throughout their enterprises.

To explore more about Redwood RangerAI and request a personalized demo, visit www.redwood.com where you can locate comprehensive details on how this innovative platform can transform your business operations.

About Redwood Software

As the leading provider of comprehensive automation solutions for mission-critical business and IT processes, Redwood Software believes in the transformative power of automation. With the first SaaS-based automation platform designed specifically for ERP, it's possible to orchestrate, manage, and monitor your automation structures across any application or service reliably and with complete control. Redwood’s team of automation experts remains committed to delivering solutions and exceptional support, empowering you to imagine and define your future effectively. Focus on what matters most with Redwood Software.