Harnessing Cutting-Edge Technology to Enhance Insurance Company Performance

Enhancing Insurance Performance through Technology

The landscape of the insurance industry is evolving rapidly, driven by advancements in technology. A recent survey conducted by Convr, known for its innovative approach to insurance technology, reveals significant insights into how commercial property and casualty (PC) insurers are leveraging tools like artificial intelligence (AI), optical character recognition (OCR), and natural language processing (NLP) to improve their performance in 2025.

Key Findings from the Convr Survey

In July 2025, Convr surveyed 200 decision-makers in the U.S. insurance sector to understand the integration of talent and technology in driving better results. The findings highlight a strong consensus among respondents regarding the future of underwriting tasks: a staggering 96% believe that automation will play a pivotal role in streamlining operations in the coming years. This aligns with the industry's growing need for efficiency driven by technology.

Underwriters are increasingly vocal about their needs; 42% are requesting training on the latest technologies. Additionally, 45% of the leaders indicated a desire for better access to innovative tools to enhance their operational quality. This shift emphasizes the industry's recognition of the necessity to embrace AI, as it directly impacts their ability to attract and retain top talent.

The Role of AI in Underwriting

One of the surprising revelations from the survey is that 84% of participants find the manual task of entering underwriting data to be tedious, and up to 54% believe that their manual workload could be automated. Automation not only alleviates the labor-intensive aspects of their jobs but also taps into the growing demand for professionals skilled in AI and digital literacy.

Furthermore, a remarkable 95% of the respondents expressed that their company’s overall performance could see substantial improvements through more efficient underwriting processes. This widespread acknowledgment signals a clear path forward for the integration of technology into everyday practices.

Convr’s Solutions for the Insurance Industry

At Convr, we are dedicated to supporting insurance companies in adopting these transformative technologies. Our modular solutions are crafted to enhance automation in underwriting tasks, allowing organizations to digitize their operations effectively. By leveraging our tools, insurers can expedite their processes, manage workloads with greater ease, and focus on delivering value to their clients.

For those interested in exploring how to digitally transform their underwriting practices, more information about our innovative solutions can be found at convr.com/workbench.

The Future of Insurance

As the insurance sector continues to advance rapidly, the interplay between talent and technological expertise will undoubtedly shape its future. With organizations recognizing the importance of AI literacy and the automation of routine tasks, those who adapt quickly will have a considerable advantage. The industry is not just evolving; it is leaping towards a future where efficiency and expertise are paramount.

The findings of this survey underscore the critical need for insurance companies to invest in technology and training that can lead them into a successful future. Embracing these technologies will not only streamline their processes but will also position them as leaders in an increasingly competitive marketplace.