Celink's Sergey Dyakin Honored as a 2025 Tech Trendsetter for Innovation in Mortgage Technology

Celebrating Innovation: Sergey Dyakin's Recognition as a Tech Trendsetter

In a compelling acknowledgment of his pioneering work, Sergey Dyakin, Chief Information Officer of Celink, has been named a 2025 Tech Trendsetter by HousingWire. This prestigious award is dedicated to recognizing the most significant and forward-thinking leaders within the technology realm of the mortgage and real estate sectors.

Celink stands as a prominent entity in the niche of reverse mortgage subservicing, routinely exhibiting a commitment to enhancing borrower experiences and improving outcomes through technological innovation. Under Dyakin’s leadership, Celink has emerged as a data-driven powerhouse, aiming to redefine the interactions between lenders and borrowers through an array of advanced digital solutions.

Dyakin has taken the helm of Celink's enterprise-wide artificial intelligence strategy, showcasing how technology can revolutionize traditional processes. By integrating AI across various operational dimensions—from servicing to customer support and application development—Celink has notably reduced call wait times, thus empowering customer service agents to create personalized experiences for borrowers. The impact of these technological advancements resonates profoundly, allowing for a transformation in the way borrowers engage with services, thereby enhancing satisfaction and outcomes.

In Dyakin's own words, "This award reflects the incredible work of our teams and our shared mission to deliver technology that truly makes a difference in the lives of our clients' borrowers." His sentiment captures the essence of collaboration and innovation that thrives within Celink, exemplifying that the award is not just a personal accolade but a testament to collective efforts.

Marion McDougall, CEO of Celink, emphasized Dyakin's exceptional vision and execution, affirming that his leadership strategically positions Celink at the forefront of the mortgage servicing and technology landscape. She remarked, "Sergey’s recognition as a Tech Trendsetter is a testament to his vision, execution, and unwavering commitment to innovation." This recognition, therefore, underscores the constant evolution of the mortgage technology sector, where leadership and innovative thinking intersect.

Celink, celebrated for its operational excellence over the past two decades, is the go-to subservicer for the largest reverse mortgage lenders across the United States. The company holds multiple approvals, including being a Ginnie Mae-approved Participation Agent and Subcontract Servicer for the Home Equity Conversion Mortgage-based securities program.

Furthermore, Celink boasts a cutting-edge servicing platform known as ReverseServ Elite, which supports various proprietary reverse mortgage products, alongside the standard HUD HECM program. This unique blend of versatility and innovation places Celink in a strong position to meet the evolving needs of clients seeking reverse mortgage solutions.

As a leader in the industry, Celink continues to demonstrate a commitment to leveraging technology for enhanced service delivery, evidenced by Dyakin's award and the collective achievements of the Celink team. Their commitment ensures that the future of reverse mortgage servicing remains bright, guided by a focus on technology and data-driven decision making. This approach not only advances the company's success but also significantly improves the experiences of borrowers.