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Agent Inc. Unveils AI Training to Boost Business Productivity

Today marks the launch of a new training program from Agent Inc., headquartered in Shibuya, Tokyo, designed to provide effective AI application in various business sectors. The program, titled 'Practical Edition: Utilizing AI in Business Operations,' aims to drive tangible results in sales, back office, and customer support operations. By focusing on practical templates and Key Performance Indicators (KPIs) such as time efficiency and quality improvements, this initiative seeks to pave the way for companies to effectively integrate AI into their workflows.

Background of the Training Program

According to the Ministry of Internal Affairs and Communications' 'Information and Communications White Paper 2023 Edition,' Japan lags behind other nations in generating AI usage, with a mere 55.2% of companies utilizing it in their business practices, contrasted starkly with higher rates in China (95.8%), the United States (90.6%), and Germany (90.3%).

Moreover, concerns over the effective utilization of AI ranked as the top issue companies face when considering its implementation, followed closely by security risks, ongoing costs, and initial investment expenses. This situation clearly demonstrates a gap in company strategies regarding the future of AI integration.

Feedback from clients echoes similar sentiments, with many expressing uncertainty around the practical application of AI, despite recognizing its potential. Comments range from confusion over which tasks to apply AI to, struggles with directive prompts in operations, and uncertainty in how to define success in AI deployment.

Three Key Features of the Training Program

Recognizing these challenges, Agent Inc. designed a structured training program that transitions AI from mere knowledge into concrete applications across various departments. Here are the key features:

1. Sales Department: Enhance Proposal Power and Close Rates

Utilizing AI to automate the creation of proposal materials and summarize negotiation details drastically cuts down on operational time. This allows sales representatives to invest more time in client discussions, ultimately leading to higher quality customer interactions and improved conversion rates.

2. Back Office Department: Streamline Routine Tasks to Maximize Productivity

By delegating routine tasks such as report generation and data aggregation to AI, companies can significantly enhance operational efficiency. Staff can then redirect their focus toward analysis and strategic planning, engaging in more creative and value-adding activities.

3. Customer Support Department: Accelerate Response Times and Enhance Customer Satisfaction

AI comprehends customer inquiries, offering swift and precise responses. This reduces handling times, increases customer satisfaction, and minimizes variability in service quality across different operators.

Program Details and Offerings

• - Target Audience: Corporations and organizations.
• - Format: On-site (online or in-person).
• - Launch Date: Effective immediately.
• - Training Duration: Approximately 30 to 60 minutes, customizable based on content needs.

For interested parties, detailed information and materials regarding 'AI Partners' services are available.

Contact Information for Media Inquiries

Agent Inc. / Leadership Office / Media Relations
Phone: 03-3780-3911 (Please mention Media Relations)
Online inquiry form: Contact Agent Inc.

About Agent Inc.

Agent Inc. aims to address societal challenges more intelligently, striving for a society where everyone can smile. As a social venture, the company is committed to tackling Japan's social issues while paving the way for future innovations.