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VXI Global Solutions Receives the 2026 CUSTOMER Product of the Year Award

On April 28, 2026, VXI Global Solutions proudly announced that it has been awarded the prestigious 2026 CUSTOMER Product of the Year Award by TMC, a renowned global media company. This accolade recognizes the exceptional innovation behind VXI's Revenue Accelerator, a groundbreaking solution designed to enhance revenue generation through improved customer interactions.

The VXI Revenue Accelerator combines advanced artificial intelligence (AI) with the invaluable expertise of human professionals to transform ordinary conversations into significant revenue opportunities. This innovative platform swiftly identifies, recruits, and trains top-notch sellers by utilizing AI-driven screening techniques, real-time simulations, and meticulous readiness assessments. Consequently, sellers are equipped with the tools they need to succeed, all while building their confidence and enhancing their conversion rates during live interactions.

One of the core features of the Revenue Accelerator is its AI guidance, which offers real-time scripts, playbooks, and tailored product recommendations. This allows sales personnel to engage customers in a more meaningful and effective way, thereby leading to higher sales figures. Also, the AI component meticulously analyzes every conversation, yielding insights that are essential for ongoing coaching and continual improvement. As a direct result, organizations leveraging this technology experience faster ramp times, scalable performance metrics, and real-time intelligence in their sales processes.

Michael Aronowitz, Senior Vice President of Revenue Growth at VXI, commented on this achievement, stating, "Most organizations still treat customer experience and revenue generation as separate entities — this is the gap we aimed to bridge. The VXI Revenue Accelerator exemplifies our approach by merging AI capabilities with human interactive techniques to make every engagement strategic, personalized, and more profitable for our clients." He expressed gratitude for TMC’s recognition, affirming the company’s mission to redefine customer engagement as a pivotal driver of revenue.

The CUSTOMER Product of the Year Award specifically honors solution providers that are significantly advancing the contact center, customer experience (CX), customer relationship management (CRM), and teleservices industries. The award serves to highlight products that empower their clients to meet and exceed customer expectations consistently and effectively.

Rich Tehrani, CEO and Group Editor-in-Chief of TMC, also acknowledged VXI's outstanding achievement, stating, "It is my honor to present VXI with the 2026 Product of the Year Award. The VXI Revenue Accelerator has undoubtedly earned its standing among the industry’s elite solutions. I am looking forward to witnessing further innovations from VXI as they continue to lead in 2026 and beyond.”

About VXI Global Solutions

Founded in 1998, VXI Global Solutions has established itself as a leader in the business process outsourcing (BPO) realm, specializing in customer service and experience, alongside digital solutions. Their workforce, which surpasses 40,000 employees spread across 43 international locations in North America, Asia, Europe, and the Caribbean, is dedicated to delivering omnichannel support that spans various languages and customer needs.

VXI not only offers revenue generation, quality assurance, and software development but also provides essential consulting services in customer experience (CX) and process automation. The company is privately held and backed by Bain Capital, positioning itself as one of the fastest-growing BPO firms in both the United States and the Philippines.

For further details, please visit www.vxi.com.

About CUSTOMER Magazine

TMC’s CUSTOMER magazine, which originally began as Telemarketing magazine in 1982, continues to serve as a vital resource for news, insights, and strategies regarding customer engagement across various platforms. Each edition highlights the latest advancements in technology-driven customer experiences, omnichannel communications, and solutions aimed at enhancing customer interactions and achieving business success. To explore more, visit CUSTOMER Zone 360.

About TMC

TMC delivers valuable insights to tech buyers through its diverse editorial platforms, live events, and online advertising initiatives. Renowned vendors rely on TMC for thought leadership and brand visibility, with products and services that assure a steady influx of marketing opportunities. For additional information, visit www.tmcnet.com and follow them on various social media platforms.