#None #Generative AI #workplace productivity #PwC Survey

Daily Generative AI Users See Increased Benefits

In a recent PwC survey, it was revealed that employees who utilize generative AI (GenAI) on a daily basis experience significantly higher job satisfaction in various key areas. The survey, part of the 2025 Global Workforce Hopes and Fears study, involved nearly 50,000 workers across 48 countries. The results highlight the tangible advantages of consistent AI integration into daily work, emphasizing a marked difference compared to irregular users.

Significant Findings

According to the survey, 92% of daily GenAI users reported improvements in productivity compared to only 58% of those who use it sporadically. Furthermore, 58% of daily users feel more secure in their jobs, while only 36% of occasional users share this sentiment. When looking at salary increases, 52% of those who consistently engage with GenAI have seen their earnings rise, contrasting with just 32% of non-daily users. These findings underscore the clear correlation between regular AI application and enhanced work outcomes.

However, despite these benefits, the survey also reveals that only 14% of respondents commit to daily GenAI use, up slightly from 12% in the previous year. Moreover, only 54% have utilized AI at work over the last year, indicating substantial room for growth and benefit realization.

Bridging the Skills Gap

A considerable disparity persists in the perceptions of available professional development opportunities between management and non-managerial staff. The survey disclosed that merely 51% of non-managers feel they possess the requisite resources for training and skills development, whereas this figure jumps to 72% among executives. This skills gap may hinder the overall effectiveness of generative AI adoption in the workplace.

Pete Brown, PwC's Global Workforce leader, pointed out that while daily GenAI users are seeing positive results, organizations must also focus on reengineering the workplace and redefining human-machine collaboration. "The right implementation will determine whether GenAI becomes a catalyst for growth and inclusion or merely a missed opportunity," he stated.

Employee Sentiment Towards the Future

The optimism surrounding job roles appears to be divided along the lines of AI usage. Daily GenAI users exhibit a much more positive outlook for their future positions—69% of them feel optimistic about their roles over the coming year, compared to just 51% of casual users and 44% of non-users. This stark contrast points to the need for increased adoption and encouragement of GenAI practices among the broader workforce.

Financial Pressures and Workplace Stress

Despite the positivity some employees feel about job security linked to their use of AI, there's a rising trend of financial pressure affecting employees globally. 55% of respondents now indicate they are under financial strain, an increase from 52% the previous year. Additionally, about a third of the global workforce reports feeling overwhelmed at least once a week, underscoring the need for comprehensive support systems within organizations to address these challenges.

Conclusion

Daily generative AI usage presents a clear advantage in productivity, job security, and salary enhancement, yet a considerable portion of the workforce remains unaware or unable to leverage these tools fully. Organizations must address the discrepancies in available resources for skill development and promote a supportive workplace culture that encourages continuous learning and adaptation to new technologies. By doing so, leaders can cultivate a motivated workforce ready to thrive in the evolving landscape of work driven by AI technology.

The PwC survey thus serves as a crucial reminder of both the advantages that generative AI can bring and the resistance it faces, highlighting a pathway forward for businesses and employees alike.