Chubb Expands Its Presence with New Division for Small and Lower Midmarket in North America

Chubb's New Division for North America Small and Lower Midmarket

In a significant development for the insurance industry, Chubb (NYSE: CB) has announced the establishment of a new division specifically designed to serve the small and lower midmarket segments in North America. This initiative is a blend of Chubb's established Lower Middle Market and Digital Small Business divisions, creating a more cohesive entity known as the North America Small and Lower Midmarket division.

Leadership Appointments

Rob Poliseno has been appointed Division President of the newly formed small and lower midmarket division, while Jason Ranucci has taken on the role of Chief Operating Officer. Their appointments are effective immediately, and they will play crucial roles in driving the division’s strategy under the guidance of Ben Rockwell, Division President of Chubb North America Middle Market.

Chubb’s Executive Vice President, Juan Luis Ortega, emphasized the growth potential within these segments, stating the importance of delivering simplicity, speed, and seamless digital experiences to agents and brokers. According to Ortega, combining seasoned underwriting expertise with agility is vital for meeting the evolving demands of the market.

Focus on Technology and Efficiency

With advancements in technology reshaping the insurance landscape, this new division aims to leverage a digital operating model that integrates Chubb’s underwriting capabilities while enhancing client service. The goal is to ensure that clients receive quick and effective support, fulfilling the needs of both agents and customers.

Poliseno, bringing over 28 years of industry experience, is well-prepared for this leadership position. His background includes nearly 17 years at Chubb, where he previously served as Division President for Small Business and North America Digital. His expertise will be pivotal as Chubb strives to optimize its product offerings tailored for small and lower midmarket clients.

Ranucci, with 17 years of expertise in insurance, previously held the position of Head of North America Lower Middle Market and will oversee crucial operations, focusing on underwriting, product management, and portfolio analysis.

Comprehensive Product Offering

The new division will deliver a comprehensive suite of products and services, including Property & Casualty (PC), Financial Lines, Cyber Insurance, Multinational coverage, and Accident & Health. This diverse range ensures that agents can provide tailored solutions suited for various client needs, with the choice of either a fully digital experience or a hybrid model that combines digital tools with personal service.

Rockwell remarked on the importance of this launch, indicating it as a milestone in improving how Chubb serves these emerging market segments. By maximizing investments in a streamlined, automated, and data-driven approach, he sees considerable potential for robust growth through innovation.

Chubb’s focus on the small and lower midmarket segments reflects a strategic decision to capitalize on existing opportunities for growth while meeting the heightened expectations of modern clients and agents.

About Chubb

Chubb is recognized as a global leader in the insurance sector, operating across 54 countries and territories. The company delivers a wide range of insurance products including commercial, personal property and casualty insurance, personal accident, and supplemental health insurance. Chubb's commitment to exceptional service, comprehensive solutions, and robust financial strength positions it to meet the challenges of an evolving insurance market.

For further information about Chubb and its offerings, visit www.chubb.com.