#United States #California #Centene Corporation #Health Net #Medi-Cal

Health Net's Commitment to Members Affected by December Storms

In light of the severe atmospheric rivers that swept through California in late December 2025, impacting Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta Counties, Health Net has stepped up to provide vital support to its members. In response to the state of emergency declared by Governor Gavin Newsom, Health Net, a prominent player in the Medi-Cal managed care landscape and subsidiary of Centene Corporation, is determined to ensure that its members receive necessary healthcare services without interruption.

Ensuring Access to Medications

During this crisis, Health Net is facilitating access to prescription medications for affected members. Those who reside in the counties under emergency declaration can obtain emergency supplies of their medications at the same pharmacies where they regularly fill their prescriptions. In cases where their usual pharmacy might be closed, members can reach out to Health Net directly at 1-800-400-8987 for assistance in securing their medications.

Behavioral Health Support Available

Recognizing that crises like the Palisades Fire and subsequent storms can take a mental toll, Health Net is offering resources through its Behavioral Health Services. Members in need of coping support can access mental health counselors and local services to help address feelings of grief, stress, or trauma inflicted by the recent disasters. Those requiring immediate assistance can contact Health Net Behavioral Health for crisis support, available around the clock, at 1-800-675-6110 (TTY 711).

Telehealth Services for Convenient Care

In addition to addressing medication needs and mental health support, Health Net has implemented telehealth services at no additional cost for members unable to reach their primary care providers due to the storms. By utilizing their Health Net ID cards, members can easily access telehealth options and get the care they need from the comfort of their homes. More information about these services can also be found by logging onto HealthNet.com.

Support for Healthcare Providers

Health Net is also extending assistance to healthcare providers during this challenging time. Doctors and nurse practitioners can contact Health Net at 1-800-641-7761 for guidance on emergency prescription refill protocols, expedited approvals for treatments, and information regarding out-of-network treatment options when in-network providers are unavailable.

Continual Assessment for Ongoing Needs

As the situation unfolds, Health Net remains vigilant in monitoring the needs of its members. The organization is prepared to take additional measures, as necessary, to ensure that all individuals have access to essential healthcare services during and after the state of emergency.

About Health Net

Founded over 45 years ago in California, Health Net prides itself on providing a safety net for health, emphasizing that every individual deserves access to care regardless of their background or circumstances. With more than three million members across California and partnerships with over 118,000 network providers, Health Net provides solutions for individuals, families, and businesses while also supporting Medi-Cal and Medicare recipients. The company's offerings include managed healthcare products and various support programs, reinforcing its commitment to the health of different communities.

As a part of Centene Corporation, a leader in healthcare innovation, Health Net is dedicated to transforming the health of the communities it serves—one individual at a time. For more information, interested parties can visit HealthNet.com.