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Expansion of AI Precision Care at Presbyterian Healthcare Services

In an innovative stride toward enhancing patient care, Presbyterian Healthcare Services (PHS) has extended the implementation of the RhythmX AI Precision Care Platform. This pivotal expansion will see the platform utilized by 200 primary care clinicians, marking it as one of the most comprehensive deployments of precision care AI technology to date.

The RhythmX platform was initially piloted, and its performance surpassed expectations by identifying critical patient conditions promptly. It reported a staggering 17,000 hyper-personalized treatment responses and significantly minimized the time clinicians typically spend on manual data retrieval, which has substantial implications for patient management and care delivery.

Impact and Functionality of RhythmX

Following the pilot launch, clinicians managed to identify and evaluate over 200 different health conditions, both Hierarchical Condition Categories (HCC) and non-HCC, during more than 10,000 patient interactions. Feedback from the users highlighted that tasks which would have taken hours of manual chart review could now be accomplished in minutes thanks to the integrated data presented in a streamlined workflow within their Epic Electronic Health Record (EHR) system.

Lori Walker, MSN, CNP, and Chief Medical Information Officer at PHS, stated, “We have patients who drive two hours for a 30-minute visit, and so we have to make every minute count.” The platform enables clinicians to access critical information quickly and answer patient-specific inquiries more effectively, allowing healthcare professionals to focus on building meaningful connections with their patients.

A Vision for High-Quality Care

PHS is one of the premier integrated delivery systems in the Southwest, catering to a broad and varied demographic across urban and rural settings. The organization is committed to minimizing administrative burdens while ensuring that healthcare providers have quick access to essential patient information during consultations.

Darren Shafer, D.O., President of the Presbyterian Medical Group, pointed out, “At Presbyterian, we seek solutions that deliver what we call triple value - benefiting the patient, aiding the clinicians, and creating measurable value for the healthcare system.” He emphasized that achieving this balance is crucial for their transformation journey and that the RhythmX AI platform aligns ideally with their healthcare vision.

Advantages of AI in Healthcare

Deepthi Bathina, the CEO of GW RhythmX, mentioned the indispensability of AI applications that incorporate robust user experiences and seamless integration into healthcare workflows. Bathina affirmed, “This type of enterprise-wide impact requires much more than AI models; it requires an intuitive user experience and trustworthy AI systems that clinicians can rely upon.” With this successful deployment, PHS showcases how properly applied AI can yield significant benefits for patients, healthcare providers, and health systems overall.

About Presbyterian Healthcare Services

Founded in 1908, Presbyterian Healthcare Services is a not-for-profit healthcare system comprising nine hospitals, a statewide health plan, and an expanding multi-specialty medical group. It is notable as New Mexico's largest private employer, with over 13,000 employees dedicated to improving community health outcomes.

About GW RhythmX

GW RhythmX is redefining healthcare by harnessing connected, AI-driven intelligence that integrates clinical insights with patient engagement and comprehensive care coordination. The company's cutting-edge solutions have been embraced by more than 150 health systems, positively affecting over 85 million patients, including 8 million U.S. veterans. Recognized by multiple industry awards, GW RhythmX continues to lead with innovative technologies and practices aimed at delivering precise, timely healthcare.