PKF O'Connor Davies Honored with 2025 Best of Accounting Award for Client Satisfaction

PKF O'Connor Davies Receives the 2025 Best of Accounting Award

PKF O'Connor Davies has proudly announced that it has earned the prestigious 2025 Best of Accounting Award from ClearlyRated, marking the third consecutive year the firm has received this distinguished honor. This accolade is a reflection of the firm's unwavering commitment to delivering exceptional service and maintaining high levels of client satisfaction, derived entirely from client feedback.

With an exceptional Net Promoter Score (NPS) of 81.3%, PKF O'Connor Davies not only surpassed its previous year's performance but also outshone the Best of Accounting average for 2025 by 4.3%. Furthermore, this score is significantly higher than the overall industry average of 38%, which showcases the firm’s strong position within the accounting sector.

Kevin J. Keane, the Chief Executive Officer of PKF O'Connor Davies, emphasized the importance of this award. He stated, "Being honored again with ClearlyRated's Best of Accounting Award — and with an even stronger client satisfaction score — is a meaningful validation of our team's efforts. We strive not just to meet expectations, but to stay ahead of them. This award reflects the trust our clients place in us and our ongoing commitment to building lasting, results-driven relationships."

The award-winning performance is further illustrated by the results of the firm's 2025 client experience survey, which revealed that an impressive 86.9% of clients rated their satisfaction as a 9 or 10 on a scale of 10. This significantly exceeds the 2024 industry average, which stood at 48%. In addition, a remarkable 98.6% of clients expressed satisfaction with their service teams and an impressive 87.3% indicated that their needs were proactively managed. Clients have consistently praised PKF O'Connor Davies for its responsiveness, strategic insights, and ability to deliver on brand promises.

The Best of Accounting Award from ClearlyRated is distinguished as the only service excellence award for accounting firms based upon verified survey responses from clients, reinforcing the firm’s position as a trusted partner in the industry. Clients of award-winning firms typically report being 60% more likely to be completely satisfied, further underscoring the significance of this achievement for PKF O'Connor Davies.

As one of the largest accounting, tax, and advisory practices in the United States, PKF O'Connor Davies continues to serve a diverse range of domestic and international clients. The firm is a proud member of PKF Global, a worldwide network of accountancy firms, and is committed to providing clients with greater value, insights, and connections. Adopting a mantra of "Know Greater Value," the firm emphasizes the guidance and confidence that clients experience through collaboration with its professional team.

PKF O'Connor Davies comprises independently owned entities that provide professional accounting, tax, and advisory services while adhering to applicable professional standards. With a long-standing reputation in the industry, the firm remains dedicated to achieving excellence in service delivery and fortifying relationships with its clients.

For further details about PKF O'Connor Davies, visit pkfod.com and follow them on LinkedIn and X (formerly Twitter) for the latest updates and insights from the firm.