#USA #New York #SOC 2 #Medsender #healthcare security

Medsender Achieves SOC 2 Type II Certification

Medsender®, the cutting-edge AI-driven automation platform designed for healthcare providers, has recently accomplished the highly coveted Service Organization Control 2 Type II (SOC 2 Type II) certification. This extensive independent audit demonstrates that Medsender's systems and processes adhere to the highest industry standards for protecting patient data while maintaining the efficiency and simplicity essential for healthcare practices.

What is SOC 2 Type II Certification?

SOC 2 Type II certification is a rigorous evaluation that not only assesses the design of an organization’s information security controls but also reviews their effectiveness over time. It serves as a hallmark of trust for companies operating in sectors where sensitive information, such as patient data, needs protection against breaches and unauthorized access.

The recent certification illustrates Medsender's commitment to operational integrity and security, reassuring healthcare providers that their data is managed seamlessly and securely, and that the platform fully complies with Health Insurance Portability and Accountability Act (HIPAA) regulations.

Quote from Medsender Leadership

Zain Qayyum, the founder and co-CEO of Medsender, expressed, "Our customers rely on Medsender to streamline operations without compromising on security. This milestone reflects our belief that automation and trust must go hand in hand. We’ve built a platform that streamlines care delivery by eliminating administrative bottlenecks while ensuring the data behind every patient visit is secure, accurate and accessible."

Automating Healthcare Operations

Medsender's platform is backed by artificial intelligence and is a trusted tool among thousands of medical practices throughout all 50 states in the U.S. Its AI capabilities allow it to capture and process information from a multitude of sources, including faxes, emails, and phone calls, delivering this information directly into a patient's electronic health record (EHR). By automating time-consuming and critical tasks like fax management, referral processing, and patient communications – that traditionally rely heavily on manual efforts – Medsender alleviates delays, enhances chart accuracy, and helps practices optimize their schedules more efficiently.

Continuous Security Focus

The importance of security is underscored by Mahmoud Tohmaz, Medsender's Chief Technology Officer: "SOC 2 Type II isn't just a badge; it's proof that our security practices endure rigorous, continuous scrutiny from independent third parties. We’ve ingrained security considerations into every layer of our infrastructure and operations to ensure our platform scales securely for healthcare providers who trust us."

The company had previously achieved SOC 2 Type I certification and maintains full compliance with HIPAA standards. The Type II certification, evaluated by a third-party assessor recognized by the American Institute of Certified Public Accountants (AICPA), underscores Medsender's unwavering commitment to advancing data security and operational excellence in the healthcare sector.

About Medsender

Founded with the aim to revolutionize healthcare administration, Medsender® serves as an AI-powered workflow automation platform that integrates seamlessly with existing electronic health record (EHR) systems. The platform’s innovative AI voice agent, MAIRA™, enhances patient communication by managing all incoming patient calls with a human-like voice. Medsender is valued by healthcare professionals across the board, ranging from medical practices to healthcare technology, thus serving the entire healthcare continuum. For more details on Medsender and its offerings, visit medsender.com.