#USA #New York #AI Conference #PolyAI #VOX 2025

PolyAI's VOX 2025: A Hub for Customer Experience and AI Innovators

PolyAI, a leading player in the field of enterprise conversational AI, is poised to unveil the latest edition of its flagship event, VOX 2025. This annual conference is set to take place virtually on October 23, 2025 and promises to be a gathering ground for executives, technologists, and innovators from diverse industries aiming to explore the revolutionary impact of agentic AI on customer experiences.

The Theme: Fluent Conversations

This year’s central theme, Fluent, underscores the importance of fluency in using AI to create engaging and naturally flowing conversations that resonate with customers. As customer interaction becomes increasingly surrounded by technology, the ability to communicate effectively with clients is more crucial than ever. This event will emphasize how businesses can leverage AI to ‘speak the language’ of their customers, fostering meaningful and helpful interactions in the process.

What to Expect at VOX 2025

Participants of VOX 2025 can look forward to a dynamic agenda filled with the following highlights:

• - Keynotes and Panels: 10+ inspiring keynotes and panel discussions featuring global brands that will share their firsthand experiences and insights from deploying agentic AI.
• - Innovations Showcase: Attendees will get an exclusive glimpse of PolyAI's latest innovations, which include new multimodal capabilities and a cutting-edge open platform for its renowned Agent Studio.
• - Interactive Breakout Sessions: Opportunities to network with peers and share best practices will be plentiful, allowing attendees to engage deeply with each other’s ideas and innovations.

Notable Speakers Featuring at the Event

VOX 2025 will showcase an impressive lineup of speakers, including:

• - Nadir Kiem: Vice President of Customer Care & Revenue Optimization at Seminole Hard Rock Hotel & Casinos.
• - Brian Jeppesen: Director of Contact Centers at Fertitta Entertainment.
• - Nikola Mrkšić: Co-founder and CEO of PolyAI.

Nikola Mrkšić emphasized, "Differentiated customer experiences start with fluency; the ability to genuinely 'speak the language' of your customers. At VOX 2025, we will delve into how top enterprises around the world are achieving fluency with agentic AI—from designing engaging conversations to cultivating lifelong customer loyalty."

Open to All

It's noteworthy that VOX 2025 is free of charge and is open to everyone. This fully virtual event ensures that no one misses out on the chance to be part of this groundbreaking discussion.

• - Registration: Interested individuals can register for VOX 2025 via the provided link.
• - Speaker Applications: Those keen on participating as speakers are also encouraged to submit their applications.
• - Sponsorship Opportunities: For brands looking to get involved, sponsorship details can be requested through an inquiry form.

PolyAI: Innovating Customer Engagement

PolyAI is at the forefront of creating lifelike AI agents dedicated to enhancing customer engagement processes. Their AI systems are crafted to handle complex conversations effectively, leading to improved customer satisfaction and measurable results across various industries. With a singular focus on fine-tuning their Agent Studio, which is the only voice-first omnichannel platform built on extensive datasets from real customer interactions, PolyAI has enabled companies like FedEx, Marriott, Allstate, and Unicredit to conduct millions of conversations each year.
This endeavor has led to significant outcomes for its clients, resulting in a 391% ROI and an 83% faster call routing process. To date, PolyAI has successfully raised $120 million from notable investors including NVIDIA and Khosla Ventures.

In conclusion, VOX 2025 presents a unique opportunity for professionals in the customer experience and tech spaces to gather insights, learn from leading experts, and explore the future of conversational AI. With a versatile agenda and a focus on genuine engagements, this event is sure to leave a lasting impression on all attendees.