CareOregon Data Breach Notification
On December 26, 2025, CareOregon disclosed a concerning data breach that occurred around October 27, 2025. Unauthorized individuals accessed sensitive member information, raising alarms about privacy and security.
Details of the Incident
According to CareOregon's announcement, members' information viewed during this incident may include:
- - First and Last Name
- - Date of Birth
- - Health Plan Information
- - Medicaid ID Number
- - Medicare ID Number (if applicable)
- - Primary Care Provider Office
Fortunately, Social Security numbers or financial data were not compromised during this breach. However, it is reported that some of the information accessed could potentially be used to generate fraudulent insurance claims. CareOregon clarified that affected members will not receive any bills related to care services tied to this breach.
Member Guidance
Members may receive letters from CareOregon listing health care services they should have received. Those who receive such letters are urged to verify the listed services to ensure their accuracy. If discrepancies arise, members should promptly report them to CareOregon for resolution.
What Members Can Do
As a precautionary measure post-breach, CareOregon recommends that members monitor for any unusual activities in their accounts. To further safeguard personal information, they suggest taking the following steps:
1.
Review Credit Reports: Members are entitled to a free credit report annually from each credit bureau. Reports can be obtained online at
annualcreditreport.com or via phone at 877-322-8228.
2.
Contact Credit Agencies: If suspicious activity is detected, members can reach out to the following credit agencies for assistance:
-
TransUnion: 877-322-8228,
transunion.com
-
Experian: 888-397-3742,
experian.com
-
Equifax: 866-349-5191,
equifax.com
CareOregon emphasizes that the risk of unauthorized financial accounts being opened with the accessed information remains low. However, vigilance is essential in monitoring personal financial health.
Contact Information
For further questions or concerns, members can reach CareOregon at:
Toll-Free Number: 888-367-0355
Operating Hours: Monday to Friday, 9 AM to 9 PM Eastern Time (excluding major U.S. holidays).
Conclusion
This incident highlights the critical importance of data security in healthcare. CareOregon is taking the matter seriously, providing resources and support to affected members. Monitoring personal health and financial information is crucial during this time as members navigate the aftermath of this unfortunate data breach.
Moving forward, maintaining communication with healthcare providers and staying proactive in checking for any suspicious activities can help mitigate potential risks. Members are urged to stay informed and utilize the provided resources for peace of mind as they manage their health information.