#Japan #AI Search #Chitose #Chitose City #Cogmo

Chitose City Enhances Digital Experience with AI

As of March 9, 2026, Chitose City has unveiled an upgraded version of its official website, incorporating the AI-powered search service, 'Cogmo Enterprise'. Developed by iAct Inc., based in Minato, Tokyo, this innovative service aims to enhance user experience by allowing residents to swiftly access vital information through natural language queries rather than conventional keyword searches.

In recent years, the use of generative AI has transformed how information is retrieved online, making it commonplace for users to ask questions directly to AI systems. Traditional keyword search methods often fall short, especially on a website as content-rich as Chitose City's, where variations in terminology and synonyms can hinder users from finding what they need efficiently. This led the city to prioritize the implementation of AI-driven site improvement.

The Significance of AI Search

The introduction of 'Cogmo' seeks to resolve the challenge of accessibility to necessary information within the city’s digital resources. Utilizing advanced natural language processing capabilities, 'Cogmo' can accurately interpret user intents, presenting the most relevant information swiftly. For instance, residents searching for procedures related to vaccinations or required documents for moving can simply type their inquiries without needing to formulate specific keywords.

Additionally, the RAG (Retrieval-Augmented Generation) feature, which integrates ChatGPT, amalgamates relevant information from multiple pages to deliver concise answers to residents' questions. Users will no longer need to navigate through various links; the AI’s ability to extract and summarize information ensures immediate insights.

Managing AI Effectively Without Coding

A notable aspect of 'Cogmo' is its no-code management function that allows city officials to adjust the search precision easily, without requiring extensive technical knowledge. This means updates to the information presented can be made rapidly, ensuring that residents always have access to the most accurate and relevant data pertinent to their needs.



When users search for information like waste separation methods, the AI delivers tailored results, significantly enhancing the overall user experience on the Chitose official website.

Ongoing Support and Optimization

In the initial phase of the service deployment, iAct is committed to offering operational support, ensuring the search capabilities are fine-tuned for optimal performance. Continued assistance will follow to help embed the technology within the regular city administration processes, further driving efficiency.

As part of iAct's mission to resolve information flow challenges through AI technology, the company looks to foster municipalities' and businesses' adoption of the 'Cogmo' series, thereby contributing to enhanced productivity across society.

What is 'Cogmo Enterprise'?

The 'Cogmo Enterprise' generative AI is grounded in over nine years of rigorous AI search technology development by iAct and is designed to avoid misinformation. The system manages and enhances the accuracy of generated outputs effectively, ensuring businesses can operate independently without merely closing a proof of concept. Instead of relying solely on chat formats, this intuitive solution presents search results directly, optimizing task efficiency by providing users with both generated responses and a list of pertinent search results simultaneously. Additionally, it facilitates cross-utilization across various websites, automatically consolidating scattered documents, ultimately leading to improved self-resolution rates among users and a decrease in inquiries.

For more information, visit Cogmo.

About iAct Inc.

Since 2016, iAct has developed AI solutions including AI search, RAG generative AI, and AI chatbots, leveraging over nine years of experience with IBM Watson. The company is dedicated not only to delivering AI services, but also to providing ongoing consulting and project management to address customer challenges effectively.

Discover more at iAct.