Hyland Recognized as a Global Leader in IDC MarketScape for Intelligent Document Processing Software

Hyland Recognized as a Leader in IDC MarketScape

In a recent announcement on December 16, 2025, Hyland, the creator of the pioneering Content Innovation Cloud™, was acknowledged as a leader in the IDC MarketScape evaluation for global Intelligent Document Processing (IDP) software for 2025-2026. This recognition emphasizes Hyland's commitment to providing innovative solutions that address the evolving needs of businesses worldwide.

Hyland's approach to IDP revolves around its core offering of agent-based automation. By redefining how organizations manage their operational workflows, Hyland applies artificial intelligence (AI) to unstructured data, facilitating the orchestration of comprehensive processes. The Content Innovation Cloud enhances traditional automation by intelligently managing each phase of document workflows, from capture and separation to classification, extraction, contextualization, and practical data analysis. This streamlined methodology helps businesses make quicker decisions and achieve measurable outcomes that drive success.

Jitesh S. Ghai, CEO of Hyland, expressed the company's dedication to global client innovation, stating, "Our recognition as leaders by IDC MarketScape validates the advancements in agent-based automation that Hyland has achieved. We are ushering in a new era of how enterprises can harness their unstructured data to derive genuine business value, no matter their location."

IDC's assessment highlighted several key strengths of Hyland, including its comprehensive platform, which integrates content and process management through the Content Innovation Cloud. This integrated suite features three main capabilities: content services, IDP, and low-code process orchestration. With a unified architecture, the platform simplifies system management and accelerates the deployment of automation channels, addressing the complexities often associated with integrating disparate systems.

Furthermore, Hyland offers an intuitive user experience that allows business users to configure IDP workflows through natural language prompts, eliminating the need for technical skills or heavy reliance on IT resources. The company’s GenAI-powered experience fosters expedited configuration and implementation of workflows, making IDP accessible and scalable across various teams within an organization.

As organizations face increasing demands for improved efficiency and digital transformation, the strategic solutions provided by Hyland are essential. Their content innovation strategy is built to adapt to changing market demands while ensuring that clients can fully leverage their data to optimize operations.

For additional details about Hyland's innovative platform and its IDP solutions, visit Hyland.com. This designation by IDC further solidifies Hyland’s reputation as a leader in the technology sector, empowering organizations with unified solutions that enhance content, process, and applications.

About IDC MarketScape

IDC MarketScape provides a comprehensive analysis of the competitive positioning of technology vendors. Its evaluation model uses a rigorous scoring methodology based on qualitative and quantitative criteria, presenting a graphically illustrated overview of each vendor's market position. Through this framework, technology buyers can assess the strengths and weaknesses of current and potential providers, making it easier to compare product offerings, capabilities, and success factors in the rapidly evolving tech landscape.

About Hyland

Hyland is committed to empowering organizations with unified content intelligence solutions that facilitate deep insights, driving innovation. Trusted by thousands of organizations worldwide, including many within the Fortune 100, Hyland's offerings fundamentally transform the way teams operate and interact with their clients. To learn more about Hyland, its products, and services, please visit Hyland.com.