#USA #Dallas #Client Retention #Functionary #Bronze Stevie

The Functionary Celebrates Client Retention and Growth

Dallas-based company The Functionary has made headlines by winning the coveted Bronze Stevie Award in the Fastest Growing Company category at the 23rd Annual American Business Awards. This recognition signifies not just the company’s rapid growth, but also its exceptional commitment to client satisfaction, evidenced by an outstanding 98% client retention rate.

Founded with a vision to innovate the managed services landscape, The Functionary has quickly established itself as a leader in tech-enabled services. In the year 2025 alone, the company has expanded its workforce by onboarding over 300 new employees. This impressive growth includes the establishment of new offices in various locations, demonstrating its commitment to meeting the increasing demand for its services globally.

"Winning this award affirms our hard work and dedication to our clients," said Sam Darwish, CEO and Founder of The Functionary. He emphasizes that the essence of the company’s success lies not solely in numbers, but in nurturing trustworthy relationships with clients such as Amazon, Sony, and McGraw Hill.

The journey of The Functionary has been marked by innovative approaches rooted in active listening and empathetic problem-solving. The company places a high value on collaboration, ensuring that technical challenges are addressed rigorously while adhering to high standards which ultimately lead to innovative solutions that resonate well within the market.

The significance of client success is embedded in the company culture, fostering a work environment that thrives on shared responsibilities. These principles have fostered a strong relationship with clients, evident in the impressive retention rate that the company boasts. This highlights the effectiveness of their managed services, which have attracted numerous enterprise clients across various sectors.

Moreover, The Functionary is not resting on its laurels; the company is in continuous expansion mode with recent developments including the opening of a new office in Buenos Aires and the bolstering of its operations in El Salvador. Such strategic moves are not merely aimed at increasing revenue, but at comprehensively enhancing customer experiences across all fronts.

The American Business Awards this year attracted a noteworthy 3,600 nominations, with a panel of more than 250 experts judging the entries. The Functionary's recognition among such seasoned professionals further solidifies its status in the business community.

In addition to the Bronze Stevie Award, The Functionary has gained recognition for its consistent appearance on various prestigious lists such as the Inc. 5000—where it has been named a top company for three consecutive years—and the SMU 100 for rapid growth.

As part of its global strategy, The Functionary offers clients a comprehensive suite of managed services, showcasing an all-shore presence that caters to various business needs, whether onshore, nearshore, or offshore. This adaptability positions the company as an appealing partner for organizations looking to innovate through technology-enabled solutions.

Mark your calendars as The Functionary prepares to celebrate its achievements at a gala event in New York on June 10th. This gathering will not only honor the recipients of the Stevie Awards but will also serve as a platform to highlight excellence and innovation in the business sector.

In conclusion, The Functionary exemplifies how a company can elevate its stature in a crowded market through dedication to client relationships and innovation in service delivery. The future looks bright for this Dallas-based giant as it continues to redefine success in managed services. For more information and updates, visit The Functionary website and connect via their LinkedIn page.