#Japan #Shibuya #03plus #Cloud PBX #Granton

Revolutionizing Communication with Softphones

In the ever-evolving landscape of remote work, the need for seamless and efficient communication tools has never been more pressing. Granton, headquartered in Shibuya, Tokyo, has recognized this demand and has responded with an innovative solution—introducing the Softphone option for its renowned Cloud PBX service, 03plus. The Softphone, which will be available starting September 26, 2025, allows users to make voice calls through their PCs, utilizing fixed phone numbers (like 03), without the need for traditional PBX hardware or wiring.

The Shift to Remote Work

As telework and flexible office layouts become the norm, businesses are confronted with the challenge of maintaining and expanding their traditional phone systems. Managing hardware procurement, upkeep costs, and physical space constraints typically associated with fixed-line phones can be burdensome. However, with the new Softphone feature from 03plus, users can experience the benefits of fixed-line calling without the overhead. This not only reduces implementation and operational costs but also enhances the quality of communication.

Key Features of the Softphone

Granton's Softphone is designed with user efficiency in mind, ensuring that it does not interrupt PC-based tasks. The application pops up a small window on the desktop during incoming calls or active conversations, allowing users to maintain focus on their work without distraction. Key features include:

• - Flexible Communication: Supports both inbound and outbound calls, allowing for seamless interaction with clients and colleagues using a familiar 03 number.
• - User-Friendly Interface: Incoming call notifications are displayed, and users can easily manage actions like copying or searching with a single click, enabling quick screening of calls and identification of unwanted solicitations.
• - Enhanced Call Management: Features like call park and pickup options are integrated into the Softphone, ensuring business users have a robust tool at their disposal. The interface also shows the current line status (ringing, talking, on hold), facilitating better team communication during remote work.

Use Cases for Softphone Implementation

The potential applications for the Softphone are extensive:

• - Centralized Communications: Streamlining call handling for representative numbers through PCs, reducing administrative burdens in roles such as reception and customer service.
• - Increased Efficiency: Enhancing productivity for sales teams by allowing them to manage calls alongside PC tasks, optimizing communication flow and reducing operational costs.
• - Flexible Setup: Organizations can start small with an inquiry desk setup without dependency on conventional PBX systems, allowing for easy scaling and relocation.

Pricing Structure

The Softphone is priced at 650 yen per month per ID, with call costs set at 8 yen per 3 minutes for fixed lines and 17.5 yen per minute for mobile or 050 numbers. It is essential to note that each PC must have its own dedicated ID subscription.

Operating Environment

• - Compatible OS: Windows 11 (Currently not supported on macOS). Refer to the product page for detailed system requirements and recommendations.

For more information and to enroll in the 03plus service, visit 03plus Website.

About 03plus

The 03plus service is a cloud PBX solution designed to support a flexible and liberated work environment. With the ability to use a fixed phone number on smartphones, businesses can enhance communication efficiency regardless of location. The integration of the Softphone into the 03plus framework allows for easy access to business numbers across multiple devices, increasing speed and consistency in operations.

About Granton

Granton Co., Ltd. was established in July 1999 and boasts a capital of 10 million yen. With a commitment to innovative technology and customer satisfaction, Granton is positioned at the forefront of the cloud communication landscape. For more information about Granton and its products, visit Granton Website.

As we move forward in this digital age, solutions like the Softphone from Granton not only streamline communication but also empower businesses to adapt to modern needs effectively.