#USA #Fort Worth #Independent Life #Mosaic® #Lifeware SA

Independent Life Enhances Operations with New Policy Administration System

Independent Life Insurance Company has recently announced a significant advancement in its operational capabilities with the successful rollout of its proprietary end-to-end policy administration system, Mosaic®. This new system represents a crucial step in the company’s continuous modernization efforts and aims to enhance both internal efficiency and the quality of services offered to clients.

Mosaic® not only integrates all current fixed annuity policies into one unified system but also supports the entire lifecycle of the company’s diverse product offerings. George Luecke, the Chief Operating Officer of Independent Life and President of Independent Assignment Company, expressed that this major milestone streamlines operations considerably, especially in the structured settlement domain, revealing improved data accessibility and stronger reporting capabilities. He emphasized, “With Mosaic®, we now have a robust foundation that will facilitate ongoing innovation and scalable growth. This positions us well to meet the changing needs of our current and future markets.”

The development of Mosaic® was a collaborative effort involving various stakeholders from the structured settlement sector, ensuring the system was specifically tailored to enhance the intricacies of Independent Life’s core business functions.

Courtney Barber, Chief Sales and Marketing Officer at Independent Life, further highlighted the benefits of the new system, stating, “This transition allows us to provide a much smoother experience for our distribution partners and end consumers. With relevant information readily available, we can improve customer service and response times. Looking ahead, we will be better equipped to offer solutions that align with our clients’ financial needs, particularly for injured parties and plaintiff attorneys navigating their financial futures.”

To bring this innovative project to fruition, Independent Life collaborated with Lifeware SA, a renowned technology firm specializing in policy administration for the insurance industry. Lifeware’s expertise in creating systems that can adapt to complex regulatory environments and diverse insurance requirements was instrumental in the implementation of Mosaic®.

Independent Life, known for its forward-thinking approach, specializes in delivering life and annuity insurance products tailored for unique, injury-related financial situations. Their offerings cover a range of needs from structured settlements to attorney fee deferrals, reflecting their commitment to meeting the specialized financial requirements of claimants and legal professionals alike. Supporting these initiatives are institutional partners such as LKCM Headwater Investments and KKR’s Kilter Finance, ensuring a strong backing for Independent Life’s growth trajectory.

In conclusion, the introduction of Mosaic® by Independent Life Insurance Company not only marks a significant achievement in their operational strategy but also sets the stage for enhanced client service and robust market positioning in the future. The team’s dedication to continuous improvement and client satisfaction underscores their commitment to providing innovative solutions in the insurance sector. For more information, you can visit Independent Life's Website.