Tennessee American Water Customers Receive Additional PFAS Settlement Credits Following Recent Settlement

Tennessee American Water has recently made headlines by announcing an additional credit applied to the bills of its customers. This credit stems from settlements related to per- and polyfluoroalkyl substances (PFAS) with their manufacturers. As of August 28, 2026, each active water customer will receive an $11.92 credit on their bills, which adds up to a staggering total of over $71 per account from various PFAS-related settlements.

Understanding PFAS and Settlement Credits


PFAS, often dubbed "forever chemicals" due to their persistence in the environment, have raised significant concern regarding their impact on health and safety. They are widely used in various industries, which has led to stringent regulations in recent years. Tennessee American Water has been proactive in addressing these concerns and ensuring customers are compensated for the issues related to PFAS contamination.

The Tennessee Public Utility Commission has given its approval for the plan that allows Tennessee American Water to allocate PFAS settlement funds directly to customers via bill credits as the funds are received. This initiative reflects the company’s commitment to transparency and consumer support during a challenging time.

In March of this year, the company had already issued a credit of $59.36 to all active customer accounts, thereby enhancing the overall financial relief that customers can expect. This latest credit marks an essential continuation of the utility's accountability and customer care philosophy as they navigate these pressing environmental issues.

Investment in Infrastructure and Safety Standards


In addition to providing consumers with these credits, Tennessee American Water has also committed to investing over $45 million across its service areas. This investment aims to upgrade infrastructure and maintain compliance with evolving drinking water standards, particularly regarding PFAS regulations. The utility is focusing on ensuring the delivery of safe, clean, and reliable drinking water to all its customers.

The ongoing implementation of new regulations surrounding PFAS underscores the importance of the utility's efforts to both improve infrastructure and adhere to public health guidelines. As regulations tighten in response to growing public awareness and scientific research, utilities must adapt quickly to maintain safety standards.

Tennessee American Water is dedicated to meeting these challenges head on, guiding its operational strategies towards continuous improvement in safety and service quality. For more detailed information about PFAS and the measures Tennessee American Water is taking to address these issues, customers are encouraged to visit the company's dedicated PFAS information page.

About Tennessee American Water


Tennessee American Water, a subsidiary of American Water, stands as the largest regulated water utility in the state, employing approximately 100 professionals dedicated to providing essential water services to nearly 425,000 residents of Tennessee and parts of north Georgia. The company’s reputation for prioritizing customer satisfaction, environmental responsibility, and community involvement has been integral to its operations since its founding.

American Water, the parent company of Tennessee American Water, boasts a rich history dating back to 1886 and serves approximately 14 million people across 14 states and 19 military installations. With about 7,000 skilled professionals, American Water is committed to maintaining as well as enhancing service delivery for its vast customer base.

For ongoing updates and information regarding utility services, customers can explore Tennessee American Water's official website and social media platforms.

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