Hitachi Solutions Create Launches Innovative IT Operations Solutions for Enhanced Efficiency and Quality

Streamlining IT System Operations with Hitachi Solutions Create

Hitachi Solutions Create, headquartered in Shinagawa, Tokyo, has announced a comprehensive approach to enhancing the efficiency and quality of IT system operations. Starting December 16, the company will offer a new suite of solutions focused on maximizing the operational maintenance and support of IT systems. This initiative is grounded in the 'Data-Driven Management Solution' launched in July 2025, integrating advancements in generative AI, system operation improvements, and robust security measures.

Background of the Offering

The reduction in the working population and soaring labor costs have become pressing social issues, posing significant challenges for businesses. Within IT operations, the aging IT workforce and skill shortages exacerbate the difficulties. Companies must prioritize not only the procurement and training of talent but also the urgent need to streamline operations to cut costs. Departments responsible for maintaining IT systems face multifaceted challenges, from the complexities of their environments and productivity enhancement to safeguarding against increasingly sophisticated cyber threats. Effectively utilizing and analyzing various data sources, including domain knowledge, is vital in identifying and addressing these issues, providing tailored solutions.

Value Brought by Our Solutions

Hitachi Solutions Create brings extensive experience in constructing and maintaining a wide range of systems across sectors such as finance, public infrastructure, and logistics, from complex mission-critical systems to smaller operational systems. We employ engineers with rich industry insights and data scientists who drive data-driven management, utilizing generative AI to analyze data and field input scientifically to identify potential challenges and propose solutions.

Key Values Offered

1. Visualizing Potential Challenges: Our data scientists employ generative AI and transformation tools to conduct swift and effective analyses of diverse unstructured data. This process helps to uncover correlations and causations across various scenarios within operational maintenance.
2. Reducing Maintenance Costs in Complex Systems: By assessing operational data, logs, and inquiry information, we leverage our operational maintenance knowledge to suggest strategies for increasing efficiency and quality, achieving an average reduction of 20% in work hours.
3. Enhancing Productivity through Generative AI: Drawing from our successful internal AI implementation, we introduce chatbots for automated responses to internal queries, significantly boosting operational productivity.
4. Minimizing Knowledge Transfer Risks: Through data analysis, we transform informal expertise into formal knowledge. Our Retrieval-Augmented Generation (RAG) framework allows companies to build customized generative AI systems, preserving high-quality output, and shortening the training period for new personnel.
5. Cybersecurity Risk Management: Our white-hat hackers conduct expert diagnostics to identify vulnerabilities, providing accurate reports and efficient remediation strategies to ensure secure system operations, effectively mitigating risks such as data breaches and unauthorized access.

Comprehensive Solution Overview

Hitachi Solutions Create's approach combines various solutions for IT system operational maintenance, fostering further growth for our clients. For further details, visit our website: Hitachi Solutions Create.

About Hitachi Solutions Create

Part of the Hitachi Group, we deliver advanced solutions grounded in powerful IT capabilities and extensive operational experiences across various industries, striving for a secure and comfortable society.