Ping An Insurance Surges to 27th on Forbes Global 2000 List for 2025
Ping An Insurance Rises to 27th on Forbes Global 2000 List
In a remarkable achievement, Ping An Insurance (Group) Company of China, Ltd., known simply as Ping An, has climbed to the 27th position on Forbes' prestigious Global 2000 list for the year 2025. The list is an authoritative ranking of the world's largest publicly traded companies, evaluated based on a composite score derived from various factors such as revenue, profit, assets, and market value.
Released on June 12, Ping An's ascent two spots from its previous ranking underscores the company's resilient growth trajectory. Notably, within the realm of Chinese enterprises, Ping An now stands as the fifth-largest, climbing one place higher than in the previous year. Importantly, it retains its status as the top-ranking insurance company in China.
The top contenders among Chinese companies in the 2025 rankings include the likes of the Industrial and Commercial Bank of China, China Construction Bank, Agricultural Bank of China, Bank of China, and Ping An itself. In terms of performance metrics, Ping An reported a revenue of approximately $158 billion, a profit of $17.6 billion, and total assets totaling a staggering $1.8 trillion.
Strategic Focus on Technology-Enabled Growth
At the heart of Ping An's continued success is a robust strategy emphasizing technology-driven integrated finance alongside health and senior care services. This dual-driver approach has allowed Ping An to secure stable growth across its core business segments. As of the end of 2024, the company has effectively engaged with 242 million retail customers, with a remarkable 25.6% maintaining four or more contracts within the Group. The customer retention rate remains exceptional at 98.0%, indicating strong satisfaction and loyalty among its clientele.
The health and senior care initiatives have provided Ping An with differentiated advantages, with nearly 63% of retail customers entitled to benefits within this ecosystem. This strategic emphasis on enhancing customer experience is proving vital in maintaining a competitive edge in a rapidly evolving market.
To further streamline its operations, Ping An has effectively harnessed technological advancements to reduce costs and enhance operational efficiency. In 2024 alone, the company’s AI service representatives managed approximately 1.84 billion service cases, translating to a significant 80% of the total customer service volume. This technological prowess is particularly visible in the life insurance sector, where 93% of policies were underwritten in mere seconds through innovations in smart underwriting, claim settlements, and policy renewals. Additionally, Ping An’s Property and Casualty division achieved claims savings of RMB11.94 billion through advanced smart fraud detection initiatives, marking a year-on-year increase of 10.4%.
Promoting Customer Satisfaction and Value Propositions
In its commitment to enhancing customer satisfaction, Ping An has championed a