Automation Anywhere Achieves ISO Certification for Responsible AI Governance, Enhancing Global Leadership

Automation Anywhere Receives Historic ISO Certification for Responsible AI Management

Automation Anywhere has recently celebrated a remarkable achievement: it is now among the first 100 companies globally to achieve the prestigious ISO/IEC 42001:2023 certification. This milestone not only reinforces the company's influence in the domain of Agentic Process Automation (APA) but also solidifies its dedication to responsible AI governance and security.

The ISO 42001 certification is the world's first international standard addressing responsible AI management. It signifies that Automation Anywhere's AI systems are designed with a commitment to transparency, accountability, and ethical practices. This certification was awarded after a detailed third-party evaluation, verifying the effectiveness of the company's AI-related governance strategies.

The Importance of Responsible AI

According to Adi Kuruganti, Automation Anywhere's Chief AI and Development Officer, responsible AI governance is foundational to the company’s ethos. The certification provides a globally acknowledged framework, endorsing the practices Automation Anywhere has cultivated over time—practices that prioritize ethical, transparent, and accountable AI management. In a world that increasingly relies on AI technologies, having a solid governance structure is crucial for fostering trust among clients and stakeholders.

In 2024, the company laid out its Responsible AI Framework, formalizing the principles for the ethical development and deployment of AI across its services. Centered on seven guiding principles—ethics, security, privacy, reliability, accessibility, transparency, and accountability—this framework ensures that Automation Anywhere's products empower users, safeguard data, and maintain trust throughout the AI lifecycle.

A Holistic Approach to AI Governance

Oversight of this innovative framework is managed by the Responsible AI Council, which is composed of cross-functional leaders from various departments, including engineering, legal, and compliance. This collaborative effort ensures the integration of responsible AI practices is seamless throughout all of Automation Anywhere's products and operations.

Aligning closely with global standards, such as the EU AI Act and other emerging frameworks, Automation Anywhere not only champions fairness and transparency but also prioritizes human oversight in its AI initiatives. The ISO 42001 certification, therefore, is an acknowledgment of its enduring pledge to ethical AI.

Enabling the Autonomous Enterprise

Another significant aspect associated with this certification is its alignment with Automation Anywhere's vision for the Autonomous Enterprise, a concept where sophisticated AI reasoning operates within a governance-by-design framework. This feature becomes crucial, particularly for sectors like finance, healthcare, and public services, where the reliability of autonomous AI processes is paramount. As customers increasingly lean toward AI-powered solutions, maintaining compliance and accountability within mission-critical operations becomes essential.

The certification encompasses all AI-driven automation software solutions provided by Automation Anywhere. These solutions include features related to prompt-engineering within its APA system, Process Discovery, custom-built AI models, AI agents, and integrations with other prominent third-party systems such as Azure OpenAI and Google Vertex AI.

Looking Ahead

Achieving ISO 42001 certification signifies a substantial step for Automation Anywhere, laying a strong foundation for the next generation of responsible AI and automation technologies. The company plans to present its approach at the upcoming World Economic Forum in Davos in January 2026, further establishing its role as a trusted figure within the ethical AI landscape.

Since its inception in 2003, Automation Anywhere has continuously aimed to unleash human potential while transforming the future of work through automation. Through its Agentic Process Automation (APA) system, it empowers organizations to automate tedious tasks, including document processing and decision-making workflows. This ongoing mission is enhanced with the backing of ISO 42001 certification, affirming the reliability and ethical standards of its services.

In conclusion, Automation Anywhere's certification represents not only a remarkable achievement for the organization but also sets a new standard for responsible AI governance in the tech industry. As AI continues to evolve, maintaining a steadfast commitment to ethical practices will be crucial for organizations seeking to build lasting trust with their clients and partners.