Kaon Interactive and Hamilton Company Join Forces for Innovative Remote Product Demos

Kaon Interactive and Hamilton Company: Redefining Product Demos



In a groundbreaking partnership, Kaon Interactive and Hamilton Company are revolutionizing the way businesses engage with their customers through interactive, immersive product demonstrations. With the launch of the Kaon Demo360+ platform, Hamilton Company aims to create an unparalleled customer experience that mimics in-person interactions, all from the convenience of a remote setting.

The New England Collaboration


On January 6, 2025, in Boston, this significant collaboration was announced, marking a transformative step for both companies. Kaon Interactive, known for its pioneering digital engagement solutions, provides Hamilton Company, a leader in life science automation, with an innovative way to connect with potential buyers without the traditional constraints of geographical limitations.

George Hii, Vice President of Sales & Marketing at Hamilton Company, stated, "Hamilton Company's customers can now explore our Microlab Prep and LabElite ID Capper from anywhere, without waiting for physical demonstrations." This capability not only enhances customer engagement but also expedites sales processes, making it easier for customers to evaluate products during their buying journey.

Benefits of the Partnership


The partnership brings numerous benefits to Hamilton Company and its customers:

1. Immediate Access and Global Reach


The ability to provide interactive product experiences without delays means customers can evaluate products in real time, breaking down traditional barriers of physical demonstrations and shipping logistics. The Kaon Demo360+ platform allows users to engage with product features anytime, anywhere.

2. Advanced Digital Engagement Features


The platform incorporates cutting-edge technologies like 3D visualizations, as well as augmented and virtual reality (AR/VR), to showcase complex lab configurations and product functionalities. This immersive experience is designed to demystify intricate solutions and promote understanding among customers.

3. Streamlined Sales Processes


Set to launch during the SLAS2025 conference, the integration of Kaon Demo360+ into Hamilton’s daily operations is expected to accelerate sales in a way that boosts lead quality and expands the sales pipeline globally. The utilization of this technology is projected to result in significant savings and efficiency improvements for Hamilton Company.

Future Directions


Both companies are committed to exploring further innovations in this partnership. Future developments will include enhancing their interactive portfolio by integrating AI-driven models into the Kaon Demo360+ platform, further personalizing the customer experience. Additionally, plans are in place to add multilingual support to broaden the reach of these advanced solutions on a global scale.

Dana Drissel, CMO of Kaon Interactive, expressed enthusiasm for the collaboration: "Together, we're creating solutions that enhance customer value while driving measurable growth."

About Hamilton Company and Kaon Interactive


Hamilton Company has been at the forefront of developing innovations for laboratory automation for over 70 years, providing reliable solutions that enhance the speed and effectiveness of research and development. On the other hand, Kaon Interactive specializes in interactive 3D product demonstrations, aiming to transform how organizations engage their clientele effectively and meaningfully.

In an era where digital interaction is becoming the norm, the collaboration between Kaon Interactive and Hamilton Company stands out as a pivotal step towards the future of product demonstrations, customer engagement, and overall operational efficiency in the life sciences sector. As they unify advanced technology with practical applications, businesses can expect to see revolutionary changes in how they present and sell their products worldwide.

Topics Consumer Technology)

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