#Japan #AI Agent #Shibuya #Azoom #SYNAPSE

Azoom's Innovative Approach to AI

Azoom Inc., headquartered in Shibuya, Tokyo, has recently taken a significant step in the world of artificial intelligence by launching a new AI agent that enhances collaboration between humans and AI. The company, led by President Yoji Suda, initiated a comprehensive AI transformation project known as ‘SYNAPSE’. This project aims to implement AI technologies across various departments within the organization, boosting both service quality and operational efficiency.

Understanding the SYNAPSE Project

The SYNAPSE project signifies Azoom's commitment to evolving its business in response to rapidly changing market dynamics. The name ‘SYNAPSE’ encapsulates the essence of connectivity between humans and AI, likening their relationship to a neural network that fosters the construction of new knowledge networks. This initiative has involved collaboration across different departments to ensure that the voices and needs of the employees are reflected in the development of AI tools.

Launching the AI Parking Space Agent

As the first major initiative of the SYNAPSE project, Azoom has rolled out a specialized AI agent focused on monthly parking spaces. This AI agent serves visitors to Azoom's parking space inquiry portal, ‘Car Parking’, assisting sales personnel in identifying suitable parking options for clients. By leveraging accumulated data and insights from past service operations, this AI tool executes effective matches tailored to customer preferences.

It can consider complex criteria that would typically be challenging for human operators, integrating aspects of property specifications, pricing, availability, and local environment. This ensures that proposals made to clients are precise and expedited, ultimately enhancing customer satisfaction and improving overall operational efficiency. Azoom aims to refine the matching accuracy further, eventually expanding its service to end-users.

A Vision for Collaboration

In his comments regarding the launch, President Yoji Suda emphasized the continued importance of human energy and capability at Azoom's core. He presented AI as a valuable tool for amplifying human potential rather than supplanting it. By merging human creativity and judgment with AI's processing speed and accuracy, Azoom aims to enhance the quality and pace of business operations. The SYNAPSE project is seen as a crucial step toward harnessing combined strengths to eliminate wastefulness from society, aligning with Azoom's broader mission.

Insights from the Development Team

The developers behind SYNAPSE prioritized practical applicability during its development—striving for immediate utility in the workplace. They designed the AI to swiftly analyze and respond to complex requests and nuances in customer needs that human search and suggestion methods have historically struggled to address. SYNAPSE is envisioned as more than just a straightforward AI tool; it is an integrated collaboration mechanism that continually evolves in response to field feedback.

Azoom's Future Goals

With the launch of the SYNAPSE project, Azoom plans to extend its AI-driven innovations across its entire operations, with the potential introduction of AI into additional services on the horizon. As Azoom continues its AI transformation journey, the focus remains on achieving higher value and efficiency through innovative business practices that leverage the strengths of both AI and human contributions.

About Azoom Inc.

Founded in October 2009, Azoom Inc. operates from its offices situated at 2-1-1 Yoyogi, Shibuya-ku, Tokyo. The company, listed under stock code 3496 on the Prime Market of the Tokyo Stock Exchange, has a paid-in capital of approximately 903 million yen as of June 30, 2025. For more information, visit the official website at Azoom Official.