New Innovations from Nomad Cloud
Itandi Inc., a company that focuses on smoothing out real estate rental transactions through technology, has launched a new feature in its sales support system, Nomad Cloud, effective June 5, 2025. This latest update introduces compatibility with LINE group chats, enabling rental brokerage companies using Nomad Cloud to enhance their communication with rental applicants and their families or partners.
Enhancing Communication in Rental Brokerage
In the rental brokerage industry, communication between brokers and potential tenants usually occurs via phone, LINE messages, or email. LINE has become a popular tool for its convenience in communication. Nomad Cloud previously offered options for automatic property suggestions and message dispatches to potential tenants through LINE. However, the system originally allowed communication only between a single tenant and the brokerage, often complicating matters for groups searching for apartments, as tenants had to separately share information with family members or partners.
The new feature transforms this process by allowing brokers to invite potential tenants to a LINE group. Once invited, a new chat interface dedicated to group conversations appears on the Nomad Cloud messaging screen, enabling brokers to converse with multiple individuals simultaneously. This significantly enhances operational efficiency, promotes accurate information sharing, and ultimately increases customer satisfaction.
Streamlined Features of Nomad Cloud
Nomad Cloud is designed to facilitate various tasks related to rental brokerage. It features an automatic property matching tool that provides relevant property information based on the tenants' preferences, a user-friendly customer relationship management (CRM) system, and seamless communication functions via chat and LINE. The system has already been implemented in approximately 2,000 rental brokerage offices across Japan.
With its automated verification systems, Nomad Cloud streamlines the initial processes. For example, inquiries from potential tenants through property portal sites can be processed using data input into ITANDI BB by property management companies. This includes quick automated replies about vacancy statuses, scheduling viewings, and estimating initial costs without human intervention, making the entire flow efficient and smooth.
Focused on Increasing Smart Services
The introduction of the LINE group chat feature embodies Itandi's mission to provide high-quality, user-friendly technology services to the real estate industry. By continually evolving its services, the company aims to create a more convenient and safer environment for all stakeholders involved in real estate transactions, especially tenants.
Itandi Inc.: Pioneering PropTech Solutions
Itandi, founded in June 2012, exists to address challenges faced in the real estate market through innovative technological solutions. Itandi focuses on electronic contracts and submissions, achieving over a million electronic applications and around 340,000 contracts annually. The firm has notably reduced paper usage by an impressive 11.5 million sheets through its initiatives aimed at digitizing rental application processes and associated documentation.
The company's commitment extends beyond merely facilitating transactions; Itandi is dedicated to driving the digital transformation (DX) of the real estate sector, ensuring that technology integrates seamlessly with everyday business processes. The introduction of group chat capabilities within Nomad Cloud is just another step toward simplifying real estate transactions for all parties involved.
For more information about their offerings and commitments, visit
Itandi’s website.