#Japan #Sapporo #CareTech #CareViewer #Gillie.AI

Transforming Caregiving with AI: CareViewer with Gillie.AI

As Japan's aging population continues to grow, the caregiving sector faces its most significant challenges yet. In response, Care Viewer Inc. is set to launch "CareViewer with Gillie.AI" in March 2026, a groundbreaking software designed to revolutionize how care providers document and manage caregiving processes. This innovative software aims to lead a new era in caregiving, thereby aligning with the mission of leveraging technology for a vibrant and fulfilling lifestyle.

Background and Development

Founded in 2016, Care Viewer Inc., based in Sapporo, Hokkaido, has maintained a clear vision: to empower daily living through technology. The firm has primarily focused on developing recording software for care facilities, including those that support individuals with disabilities. Since its inception, CareViewer has been widely adopted across various caregiving establishments nationwide, showcasing the goal of eliminating paper documentation within these facilities.

Since then, the caregiving industry has witnessed an influx of foreign workers and a high turnover rate, leading to challenges in maintaining quality of care. Feedback from facility managers highlighted that the disparity in caregiving skills between seasoned and new staff members has led to significant variations in the standard of care provided. Additionally, busy administrators often struggle with the timely creation of individualized care plans due to overwhelming responsibilities.

Addressing Key Challenges

To tackle these issues, Care Viewer partnered with Gillie.AI, a Finnish company recognized for its extensive market presence in caregiving technology. Together, they developed two robust AI features within the CareViewer:

• - Health Prediction AI: This tool forecasts potential health risks up to five years in advance, offering alerts and care recommendations tailored to individual needs.
• - Individualized Care Plan AI: This feature reduces the time spent on documentation by automating the creation of personalized care plans, which can take an immense amount of time if done manually.

Both features will officially launch, with the health prediction function rolling out in March 2026, followed by the care plan AI within the same year. Before the full launch, there will be a preview at the CareTex Tokyo '26 exhibition from February 25-27, allowing industry professionals to experience these advancements firsthand.

Why AI in Caregiving is Essential

The caregiving sector is grappling with significant issues that directly affect the quality of service delivered to those in need. The physical and emotional toll on caregivers has led to high turnover rates and labor shortages, threatening the sustainability of the entire industry. The government's recent decisions to adjust caregiving compensation in 2026 emphasize the urgency for systemic improvements. The government's initiatives, including the upcoming launch of a new caregiving information platform, are crucial to the future of caregiving.

The changes outlined signal not just an option but a required paradigm shift within the industry, leading to the essential integration of digital tools that enhance productivity and operational reform. CareViewer with Gillie.AI intends to spearhead this transition, ushering in a new chapter for caregiving practices.

Overcoming the Key Barriers in Caregiving

Within caregiving facilities, staff often feel overwhelmed and unable to deliver the ideal standard of care. This status quo is perpetuated by two prominent barriers:
1. Care Quality Being Dependent on Staff Experience: Many facilities rely heavily on the intuition and experience of veteran staff, leading to inconsistencies in care. This reliance poses a risk of missing subtle shifts in clients' health.
2. Time-Consuming Documentation Processes: The lengthy and repetitive process of filing and monitoring individualized care plans detracts from the time spent on direct care, potentially leading to superficial care practices.

The Health Prediction AI aims to standardize care quality by allowing every staff member access to data-driven insights, thus professionalizing the care some clients receive.

The Individualized Care Plan AI significantly reduces the time spent on paperwork, freeing up staff for more meaningful interactions with clients.

Creating an Ecosystem of Well-being

The introduction of CareViewer with Gillie.AI creates a positive feedback loop benefiting management, staff, clients, and their families. This ecosystem encourages a more engaged and proactive approach in caregiving, promoting an improved quality of life (QOL) for clients.

Moreover, the relationship with the Ministry of Health, Labor, and Welfare to integrate with the scientific caregiving information system (LIFE) allows CareViewer to enhance its features continuously, ensuring growth alongside best practices educated by real-time data monitoring.

Future Prospects: Integrating AI with Robotics

Not only will CareViewer assist current caregiving practices, but future plans include rolling out physical AI robots capable of assistance in caregiving activities. By integrating AI into caregiving robotics, the burden on human caregivers will be lessened significantly, and the focus can shift towards improving the QOL of clients.

The ambition is to alleviate caregiver workload while maintaining high standards in care quality, essentially redefining the caregiving landscape for the better.

Experience the Future of Caregiving

For anyone in the caregiving sector, it’s a critical time to engage with these innovations. The Health Prediction AI and Individualized Care Plan AI are on the brink of transforming caregiving, facilitating a shift toward more compassionate, person-centered care practices. Join us at CareTex Tokyo '26 to witness and shape the future of caregiving.

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Company Overview

Company Name: Care Viewer Inc.
CEO: Hideo Nakamoto
Headquarters: 4-2-7, 40 Nishi, Kita-ku, Sapporo, Hokkaido, Japan
Business Focus: Development and sales of software for caregiving and disability welfare
Website: https://care-viewer.com/

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