#USA #New York #hospitality #Mews #Flexkeeping

Mews Expands Its Horizons with the Acquisition of Flexkeeping

Introduction

In a significant move aimed at revolutionizing the hospitality industry, Mews, a leading hotel management system, has recently announced its acquisition of Flexkeeping, a top-tier hotel operational management platform. This strategic partnership aims to redefine housekeeping and hotel operations by integrating advanced automation and collaboration capabilities.

The Vision Behind the Acquisition

Founded in 2012, Flexkeeping has been setting the bar high in operational excellence for hotels, empowering hotel staff with cutting-edge tools for automation and scheduling. The integration of Flexkeeping into Mews’s ecosystem brings together an array of functionalities that streamline operations, from check-in to check-out.

By combining Mews's existing features such as revenue management and payment processing with Flexkeeping's automated housekeeping assignments, real-time task management, and team collaboration tools, hoteliers can expect an unparalleled enhancement in productivity and customer experience.

Cutting-Edge Features of Flexkeeping

Flexkeeping is equipped with an arsenal of features designed to increase efficiency and reduce operational hiccups:

1. Smart Automation and Scheduling: This feature automates room assignments, cleaning schedules, shift planning, and inspections, applying customizable rules informed by real-time data from Property Management Systems (PMS).

2. Real-Time Communication and Task Management: Staff members receive instant updates regarding room statuses, maintenance needs, and guest requests. Automated alerts ensure seamless operations and minimize errors.

3. Enhanced Team Collaboration: Flekskeeping eliminates siloed work environments through shared checklists and centralized task-tracking, facilitating smooth communication between housekeeping, maintenance, and reception teams.

4. Flexible Cleaning Cycles: Managers can easily set custom cleaning plans, whether it’s for daily light cleaning or deeper weekend cleanings, adapting to local regulations and operational needs.

5. User-Friendly and Data-Driven: Its intuitive platform helps overcome language barriers by allowing users to create tasks in their native languages, leveraging voice recognition for automatic translations.

Flexkeeping's solutions have already proven to boost hotel productivity by 40% and reduce customer complaints by 45%.

Industry Leaders Speak

Mews founder Richard Valtr highlighted that with this acquisition, Mews clients can now leverage an innovative housekeeping platform that is seamlessly integrated into their PMS. He emphasized the potential to reshape how hotels manage cleaning, scheduling, and staff collaboration.

Matt Welle, CEO of Mews, referred to the integration of Flexkeeping's exceptional services as a transformative moment for hotel technology. They aim to empower a new generation of hoteliers to operate more efficiently while delivering extraordinary service quality.

Recognitions and Awards

Flexkeeping's innovative approach has garnered numerous accolades, including nominations in various categories at the HotelTechAwards 2025, particularly for collaboration tools and software excellence in the housekeeping domain.

Conclusion

The acquisition of Flexkeeping marks a pivotal development for Mews, entrenching its position at the forefront of hospitality innovation. By simplifying hotel operations through data-driven technologies, Mews aims to empower hotels across the globe, making them more efficient and responsive to customer needs. This merger is expected to pave the way for a new era in hotel management, where operational excellence and superior guest experiences go hand in hand.

For further information on Mews and Flexkeeping, visit their respective websites or contact their press teams.