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The Future of Smart Stores: Carrefour and Vusion Join Forces

In a groundbreaking announcement on February 19, 2026, Carrefour, the global leader in food retail, has officially partnered with Vusion, a pioneer in digitalization solutions for brick-and-mortar commerce. This strategic alliance aims to transform retail experiences across Carrefour’s stores as part of its ambitious "Carrefour 2030" initiative. Through this partnership, the two companies are set to revolutionize the way physical stores operate, enhancing both efficiency and customer experience.

The Vision Behind the Partnership

With Carrefour envisioning the future of retail as a tech-driven landscape, the company has chosen Vusion's cutting-edge platform to digitize all its hypermarkets and supermarkets by 2030. This shift towards digitalization is not merely about technology; it represents a commitment to adapt to the ever-evolving preferences of consumers. Carrefour's CEO, Alexandre Bompard, emphasized the crucial role of technology: "Carrefour 2030 is a growth plan that particularly relies on technological acceleration and artificial intelligence. By partnering with Vusion, we’re turning our stores into a new era of retail delivery."

This collaboration will witness the implementation of advanced technologies such as digital price tags, smart rails, and AI-driven sensors, which promise to significantly enhance operational efficiency.

A Transformation in Technology

Following a successful initial deployment with Walmart in the United States, the partnership positions Carrefour as the first major European retailer to adopt Vusion’s advanced technology. Carrefour will also join Vusion's International Advisory Board, contributing to shaping the future standards within the sector.

The technological upgrades include:

• - Real-Time Pricing: Cloud-connected smart labels that update prices in real-time, offering a more transparent and dynamic shopping experience for customers.
• - EdgeSense™ Technology: Bluetooth-connected rails that allow for product geolocation, optimizing order fulfillment and restocking processes.
• - AI Micro-Sensors: Continuous stock monitoring through micro-sensors that can alert staff to low stock levels, pricing discrepancies, and planogram errors.

These innovations not only streamline operations but also create a seamless shopping environment that enhances customer satisfaction. By integrating millions of these smart labels into their stores, Carrefour is notably ahead in its digital transformation, echoing similar advancements made across the Atlantic.

Financial Implications of the Alliance

This initiative is not just about improving technology; it also directly aligns with Carrefour's financial and operational objectives laid out in its 2030 plan. Key focuses include:

• - Enhanced Productivity: Automating low-value tasks allows staff to focus more on customer service, ultimately driving satisfaction.
• - Customer Experience: By personalizing services and interactions in real-time, Carrefour aims to create a smoother and more enjoyable shopping journey for consumers.
• - Sales Performance: Reducing stockouts can significantly improve product availability, directly impacting sales positively.
• - E-commerce Synergy: Enhancements in geolocation technology will lead to better overall e-commerce performance.
• - Retail Media Integration: Establishing a new digital communication channel within the store and monetizing data gathered from consumer interactions.

Commitment to Innovation

Beyond mere implementation, both Carrefour and Vusion are committed to an ongoing collaborative effort focused on innovation. A joint lab, known as the "Next Retail Experience Center," will be established to explore ways to optimize operational performance and create personalized customer experiences using artificial intelligence. This future-oriented approach signifies a shared vision of the key principles of modern retail.

About Carrefour and Vusion

Carrefour operates over 15,500 stores in more than 40 countries and generated revenue of approximately €91.5 billion in 2025. The company is committed to food transition, offering quality, accessible, and affordable food options.

On the other hand, Vusion is recognized as the global leader in AI-driven digitalization solutions for physical commerce, serving over 350 major retail groups worldwide. With a mission to foster connected commerce, Vusion helps retailers evolve into intelligent, efficient, and sustainable environments.

This partnership not only sets a new precedent for Carrefour but also underlines Vusion’s Validation as a technology leader in the retail industry. Together, they aim to co-innovate, setting new standards that will transform the shopping experience for consumers in the coming years.