#Japan #Tokyo #JR East #Bounce #Multi-Cube

Bounce Partners with JR East for Enhanced Travel Experience

Bounce, Inc., founded and led by Cody Candee, has announced an exciting collaboration with JR East Smart Logistics to launch a luggage storage service at their innovative Multi-Cube lockers starting April 14, 2026. This service will be available at 113 major stations in the Tokyo metropolitan area, aimed at alleviating travel-induced congestion and improving the overall experience for inbound travelers.

Context and Objective of the Partnership

With a surge in inbound tourism, major train stations and tourist spots have seen a considerable increase in visitors, often struggling with the management of large luggage while navigating these crowded areas. This growing issue poses a significant challenge not only for the travelers but also for local residents who want to maintain a comfortable living environment.

Recognizing this challenge, Bounce seeks to enhance the travel experience while simultaneously easing congestion. By launching their luggage storage services through the Multi-Cube lockers, Bounce aims to bridge the gap between tourist convenience and community wellness. This partnership will not only improve the quality of tourism but also promote a more harmonious coexistence between inbound travelers and the local populace.

Comments from Key Executives

Cody Candee, CEO of Bounce, expressed pride in this partnership with JR East Smart Logistics. He noted the importance of working alongside a reputable entity committed to improving seamless travel experiences. “With this collaboration, we aim to enhance Japan's travel infrastructure, making it more comfortable and sustainable,” he commented, highlighting the potential for inbound travelers to enjoy Tokyo more freely and deeply.

Meanwhile, Kazushi Ichihara, President of JR East Smart Logistics, shared his enthusiasm for the venture, stating that partnering with Bounce to support “freedom of movement with minimal baggage” aligns perfectly with their goal of delivering convenient and pleasant travel experiences. By harnessing Bounce's extensive membership network in tandem with the numerous Multi-Cube lockers, they aim to provide an environment that allows for stress-free sightseeing in Tokyo.

Overview of the Multi-Cube Lockers

Functionality of Multi-Cube

The Multi-Cube lockers provide four essential functions in one unit: reservation, deposit, collection, and shipping. This feature eliminates the need for multiple lockers, allowing customers to utilize a single Multi-Cube for a seamless experience. The lockers are secured at all times except during customer operation, ensuring a safe and reliable storage option.

Locations and Availability

As of March 2026, JR East plans to install 912 Multi-Cube units across 290 stations, including Tokyo and Shinjuku. By the end of the fiscal year, they aim to expand to approximately 1,000 units offering 30,000 compartments mainly throughout Tokyo’s transportation hubs.

Bounce: A Global Luggage Storage Solution

Bounce is recognized as the world’s largest luggage storage platform, linking travelers needing temporary luggage storage with local businesses that want to efficiently utilize their available space. Founded in 2019 in San Francisco, Bounce now operates in over 4,000 cities globally, with more than 35,000 locations.
In Japan alone, it offers services in numerous cities including Tokyo, Osaka, Kyoto, and Fukuoka, with over 5,500 active locations.

For more information regarding Bounce’s services and the Multi-Cube lockers, visit the official website.

Contact Information

For inquiries regarding this partnership:

• - Bounce, Inc.

MAIL: [email protected]

Regarding locker specifics:

• - JR East Smart Logistics

Sales Strategy Department TEL: 03-6682-0050

This partnership represents a significant step towards improving the travel landscape in Tokyo and fostering positive interactions between visitors and the local community.