Kochi Enhances Accessibility for Cruise Ship Tourists with New Mobility Service

Enhancing Tourist Accessibility in Kochi

Kochi, renowned for having the most cruise ship visits in Shikoku, is embarking on an innovative journey to improve accessibility in its city center. Factory Inc., headquartered in Kochi, in collaboration with WHILL Inc., based in Tokyo, is set to launch a unique tourist service utilizing WHILL units, a type of near-distance mobility that requires no driver's license. Scheduled for rollout starting June 23, 2026, this initiative aims to accommodate a diverse range of tourists and enhance their exploration experience within the city.

Background of the Initiative

The rise of cruise ship arrivals has become a significant economic boon for Kochi, with projections indicating that by the fiscal year 2025, the number of cruise ship visits will exceed 100, establishing it as the leading port in Shikoku. This spike translates to tens of thousands of tourists flooding the city each year. However, challenges remain; as the demographic of visitors ages and diversifies, it has become increasingly clear that navigating from shuttle bus drop-off points to key attractions like Hirome Market and Kochi Castle can be daunting for some.

The utilization of WHILL units is a direct response to these challenges. By providing accessible and comfortable transport options that cater to various physical conditions and ages, the city hopes to create an inclusive tourism environment that encourages exploration and enhances visitor satisfaction. Visitors can freely move around, ensuring they can truly experience the charm of Kochi without the limitations often associated with traditional transport methods.