Freedom Mortgage Celebrates Ninth Consecutive Fannie Mae STAR Performer Award Achievement
Freedom Mortgage Celebrates Ninth Consecutive Fannie Mae STAR Performer Award Achievement
In an impressive demonstration of consistent excellence, Freedom Mortgage, a leading full-service independent mortgage entity, has been honored as a recipient of the Fannie Mae Servicer Total Achievement and Rewards™ (STAR™) Performer Award for the ninth consecutive year. This accolade, announced on April 21, 2025, is a testament to the company’s dedication to outstanding mortgage servicing and its pivotal role in enhancing the housing industry.
According to the announcement, Freedom Mortgage has showcased remarkable performance in General Servicing and Solution Delivery, proving its operational effectiveness and solid results in advancing the mortgage sector throughout 2024. In a challenging economic landscape, where the housing market faced numerous hurdles, Freedom Mortgage's ability to service the mortgages of 2.5 million homeowners, amounting to over $625 billion in loans, stands out.
Commitment to Excellence
Stanley C. Middleman, the President and CEO of Freedom Mortgage, expressed pride in the recognition, stating, "We are committed to providing our customers with exceptional service every day. It means so much to us that our efforts have been recognized by Fannie Mae." The company is particularly proud of its novice servicing team for ensuring that clients have the best experience possible in securing their mortgages and achieving their dream of homeownership.
Cyndi Danko, the Senior Vice President and Single-Family Chief Credit Officer at Fannie Mae, emphasized the importance of partnerships with top-performing servicers like Freedom Mortgage. "We're proud of this year's top-performing STAR Program servicers who are critical partners in our mission to provide stability to borrowers based on strong servicing standards," she remarked.
STAR Program
Fannie Mae’s STAR program is a performance measurement initiative that identifies and acknowledges companies across the United States demonstrating significant excellence in mortgage servicing and homeowner assistance. Freedom Mortgage was evaluated on various performance metrics, such as servicing quality, roll rates, retention, liquidation efficiency, six-month modification performance, and overall timeline management, compared against other Fannie Mae loans with similar credit attributes.
Additionally, in 2024, Freedom Mortgage facilitated home financing for 316,000 borrowers and notably helped 50,000 homeowners achieve improved financial positions through loan modifications or partial claims.
Community Engagement
Beyond financing homes, Freedom Mortgage also places a high emphasis on community engagement. Their employee-led philanthropic initiative, Freedom Cares, underscores their commitment to enhancing the communities in which they operate. Through various charitable activities, the company aims to broaden its impact and assist those in need.
For those interested in learning more, Freedom Mortgage has compiled a recap video of their philanthropic endeavors throughout the last year, available on their website.
Achievements and Future Outlook
Founded in 1990 and headquartered in Boca Raton, Florida, Freedom Mortgage operates as one of the nation’s largest independent and non-bank mortgage lenders. The company prides itself on being licensed in all 50 states, alongside the District of Columbia and U.S. territories. As a top VA and FHA lender, Freedom Mortgage continuously aims to foster homeownership for consumers across America.
In addition to its award-winning service, the company was recognized as a Top Workplace USA for the fourth consecutive year and made it to the Inc. 5000 Honor Roll for the ninth time, acknowledging its rapid growth as one of the fastest-growing private firms in the nation.
Moving forward, Freedom Mortgage remains dedicated to its mission of ensuring that all Americans have the opportunity for homeownership, making strides toward a brighter future for both homebuyers and the real estate market at large.
Topics Financial Services & Investing）
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