Heffernan Insurance Brokers Names Lacey Garrison Strom as New President of Personal Lines

Heffernan Insurance Brokers Appoints Lacey Garrison Strom as President of Personal Lines

Heffernan Insurance Brokers, recognized as one of the largest independent insurance brokerage firms across the United States, has made a significant leadership adjustment with the promotion of Lacey Garrison Strom to the position of President of Personal Lines. This elevation is expected to sharpen the firm’s strategic direction and operational efficiency within its personal insurance sector.

Having served as the Executive Vice President and Director of the Private Client Group, Lacey Garrison Strom's new role will allow her to steer the company's personal insurance division comprehensively. Her responsibilities will encompass managing both client and carrier relationships, while ensuring compliance with regulatory standards, driving growth in sales, and facilitating service excellence across all personal lines of insurance.

With over two decades of experience in personal insurance risk management consulting, Lacey has consistently demonstrated her capability in handling affluent individuals and family offices on a global scale. Her meticulous approach involves conducting detailed reviews and evaluations of existing insurance strategies, allowing for tailored solutions that meet the unique needs of high-net-worth clients. In addition, she will maintain oversight of the Private Client Group, ensuring continuity in services and support for existing clientele.

F. Michael Heffernan, the President and CEO of Heffernan Insurance Brokers, shared his thoughts on Lacey's promotion, stating, “As we continue to grow, it is crucial that our organizational structure aligns with our overarching goals and values. It is imperative that our employees are positioned to contribute at their highest potential and derive satisfaction from their roles. Lacey's extensive experience and profound understanding of our clients' requirements establish her as a fitting leader for this pivotal role, benefiting both our organization and our customers.”

Support for her promotion came robustly from Liz Bishop, Chief Sales Officer at Heffernan Insurance Brokers, emphasizing Lacey's remarkable accomplishments as Branch Manager for the Family Office Personal Insurance team. Under her leadership, the division has evolved into an industry leader. “With her well-deserved promotion, she will take full command of the team, further innovating our approach to personal insurance,” Bishop commented.

Expressing her gratitude, Lacey Garrison Strom remarked, “I am incredibly thankful for the trust and support from Mike Heffernan and Liz Bishop, as well as their mentorship throughout my professional journey. Working alongside both has enriched my understanding of the industry, and I cherish the opportunity now to lead our talented team.” She further stated, “This new chapter involves building on the solid foundation we’ve established and staying true to our values while relentlessly pursuing growth and delivering extraordinary results for our clients.”

For additional insights into Heffernan’s leadership team and ongoing endeavors, visit Heffernan's Leadership Team.

Founded in 1988, Heffernan Insurance Brokers stands tall as one of the largest independent insurance brokerage firms in the United States. The company offers extensive services in business insurance, personal insurance, employee benefits, and financial solutions tailored for a wide array of businesses and individuals. Operating from its headquarters in Walnut Creek, California, Heffernan specializes in customized solutions that cater to the diverse needs of clients across multiple sectors. The firm has consistently been recognized on the insurance industry's 'Best Agency to Work For' list and has been acknowledged as a 'Top Corporate Philanthropist.' To learn more, visit Heffernan Insurance.