Pendo, a leading software experience management platform with a mission to improve software experiences globally, has officially announced its acquisition of Chisel Labs, a startup based in San Francisco and Pune, India. This strategic acquisition marks Pendo's fourth deal in the past 18 months and the third acquisition of an AI-native startup, reflecting their ongoing commitment to enhancing product teams with AI-driven solutions.
Chisel Labs, established by experienced executives in product management and startups, possesses deep expertise in the AI-driven product management domain. Their innovative PM agent significantly accelerates tasks such as creating Product Requirement Documents (PRD), managing release notes, conducting user research, and triaging user feedback, achieving results ten times faster than traditional methods.
By integrating Chisel's sophisticated AI technologies and engineering talents, Pendo aims to develop autonomous AI agents that streamline the complex, manual workflows that have previously bottlenecked product organizations. These advancements are crucial in the fast-paced world of software development, where product timelines are shrinking and market competition is rising.
Todd Olson, Pendo's CEO and co-founder, commented on the acquisition, stating, "AI has dramatically shortened the software development lifecycle. Products are moving from concept to production faster than ever. However, the challenge for teams lies in gauging whether released products deliver real value. This acquisition will further enhance our capabilities to answer that critical question.”
The engineering team at Chisel, based in the vibrant technology hub of Pune, India, will play a pivotal role within Pendo's tenth global office in India. Pendo plans to significantly expand its engineering team in India, aiming to grow it to 50 members by the end of the year to support global clients and accelerate platform development.
Praful Chavda, founder and CEO of Chisel, shared his vision for the partnership, stating, "We established Chisel with the goal of creating genuinely helpful AI for product managers. By partnering with Pendo, we will merge our efforts with advanced product analytics and agent analytics, empowering product teams to make faster and smarter decisions with greater confidence. Together, we can realize the comprehensive PM-focused AI agent we envisioned from the start.”
About Pendo
Pendo's mission is centered on enhancing software experiences worldwide. Based on 35 trillion behavioral data points, their platform visualizes how today’s applications and agents are actually utilized, helping to deliver the true value that software should provide to users. Headquartered in Raleigh, North Carolina, Pendo operates offices globally. In November 2020, Pendo established Pendo.io Japan Corporation to advance its business activities in the Japanese market.
For more information about Pendo, visit their official website:
Pendo Official Site
Details on Pendo's case studies can be found here:
Pendo Case Studies
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