Enhancing Operational Efficiency in Disability Welfare through Strategic Collaboration

Strategic Collaboration to Enhance Disability Welfare Operations

Overview of the Partnership

Decoboco Base Inc., headquartered in Tokyo's Minato-ku and led by President Kiyotaka Matsui, has announced a new partnership with D&I, an infrastructure company for employment of people with disabilities, headed by President Tetsuro Kobayashi. This collaboration aims to improve operational efficiency and the quality of support in the disability welfare sector. Together, they operate a social franchise network consisting of 385 facilities as of January 2026, with a focus on promoting financial independence for individuals with disabilities through employment transition support.

Background to the Initiative

As operations in the disability welfare field become increasingly complex—encompassing record keeping, performance management, and billing—providers face mounting burdens that hinder their ability to offer adequate support. As the demand for efficient management grows, finding ways to streamline these processes has become crucial. This partnership seeks to tackle those challenges head-on by combining innovative systems that enable facilities to refocus on supporting the individuals they serve.

The Decoboco System: Streamlining Facility Management

The Decoboco System is a management framework developed from the frontline experiences of over 385 facilities. It is designed to handle everything from daily support management to billing processes seamlessly. By providing a systematic approach to the necessary operations, the Decoboco System alleviates the management burden, allowing support staff to devote more time to assisting users. This efficiency translates directly into enhanced service quality, enabling a supportive environment tailored to the needs of individuals with disabilities.

Enkaku: Supporting Home-Based Users

D&I's Enkaku service has gained a reputation for its efficiency, having been implemented in over 200 companies with more than 700 users. The Enkaku Cloud Social system replicates real work environments for home-based training, making it easier to monitor users' work conditions and efforts. This addresses challenges associated with managing home users, thereby facilitating the ongoing support that is essential for their success and well-being.

Synergistic Effects of the Partnership

With the integration of the Decoboco System for overall operational management and the Enkaku Cloud Social for home user management, a robust framework for supporting both management and assistance emerges. Facilities will no longer be overwhelmed by daily operational tasks and can focus more on individualized support for each user. The flexibility of telework provides significant opportunities for individuals who face challenges due to environmental changes or reside in areas with scarce job opportunities. This partnership strives to create a stable training environment for local support agencies, expanding employment possibilities for people with disabilities.

Future Prospects

Through this partnership, both companies intend to leverage their strengths—Decoboco System’s management efficiency and Enkaku’s support for home users—to enhance operational quality and effectiveness in disability welfare services. By alleviating the burden of operational tasks, facilities will be better positioned to concentrate on the individual needs of users, ultimately contributing to the vision of a society where everyone can live resiliently and inclusively.

Representatives’ Comments

Kiyotaka Matsui, President of Decoboco Base, expressed excitement about the partnership, emphasizing the importance of providing “total support” at a time when an increase in the legal employment rate is expected in 2026, highlighting the need for systemic improvement in support for the approximately 4 million individuals with disabilities who wish to work. Tetsuro Kobayashi, President of D&I, noted the alignment of their missions to expand employment options not only in urban areas but also in rural communities, in line with D&I's mission of building a social structure that encourages everyone to pursue challenges.

For further details about the Decoboco System and Enkaku, visit the respective links provided in the introduction. Together, these companies aim to build a society accessible to all, where everyone can thrive in their own unique way.