BB Communications Wins Social Contribution Award at Teachme Biz Award 2025

BB Communications, a subsidiary of the Forval Group, has recently achieved notable recognition by receiving the Social Contribution Award at the Teachme Biz Award 2025. This prestigious accolade is organized by Studist Inc., founded by CEO Satoshi Suzuki, and celebrates innovative organizations that enhance productivity and knowledge sharing.

About the Teachme Biz Award

The Teachme Biz platform has been utilized by over 2,200 companies both domestically and internationally, showcasing a range of implementation methods and outcomes. The award aims to highlight these diverse applications, to inspire even more companies to improve productivity through the use of manuals and knowledge sharing.

Now in its fourth year, the Teachme Biz Award has gained significance as a means to acknowledge organizations that excel in utilizing the platform for increased efficacy in their operations. The award not only celebrates achievements but also aims to promote further adoption of such tools across various industries.

Implementation Overview

Incorporating IT solutions and digital transformation (DX) consulting services, BB Communications has successfully leveraged Teachme Biz across its own operations as well as those of its group and partner companies. This has led to significant standardization of internal processes and more efficient handling of external inquiries. To bolster recognition and skill enhancement, BB Communications introduced a contest focused on manual creation and a ranking system for skill levels among employees, fostering a motivated environment for knowledge sharing.

The company positions Teachme Biz not just as a tool, but as an organizational infrastructure designed to cultivate knowledge sharing and promote development at all levels. This dual approach, encouraging top-down support while facilitating bottom-up feedback, has led to successful initiatives that extend beyond its internal team to partner companies and end-users.

Recognition Details

The Social Contribution Award was granted to BB Communications for effectively establishing Teachme Biz as an organizational framework for knowledge sharing in less than six months. This achievement is commendable given the challenges that arose from the previously existing knowledge silos and increasing inquiries. The award committee recognized several key aspects:

1. Effective Knowledge Sharing: The introduction of manual creation contests and a ranking system for skill levels helped to visualize operations and enhance manual creation efforts across their group.
2. Reduction in Inquiries: By externalizing the manuals for tools and training sessions conducted through Teachme Biz, the company managed to decrease inquiries by about 49%.
3. Empowered Workforce: Their initiatives have transformed contractors into immediate value creators, optimizing the deployment of resources towards strategic value-adding tasks.

Comments from Leadership

Iori Mitsukoto, Executive Officer at BB Communications, expressed gratitude upon receiving the award. He emphasized that this recognition is shared with the entire team who dedicated themselves to integrating Teachme Biz within their processes, alongside the unwavering support from Studist. Mitsukoto highlighted that their consulting services target the pressing issues faced by small and medium enterprises, particularly in light of the societal call for wage increases without having the resources to sustain them. His vision underscores the necessity of balancing sales growth with productivity improvements to create a sustainable cycle of profit redistribution to employees.

With Teachme Biz serving as a vital tool for enhancing productivity, BB Communications aims to expand its successful strategies to benefit partner companies and contribute meaningfully to society.

About BB Communications

As part of the Forval Group, BB Communications provides business restructuring and management consulting services specifically tailored to the needs of information and telecommunications companies. Their expertise lies in delivering proven strategies that support the management of partner companies, ultimately benefiting approximately 48,000 entities through their consulting services.

To learn more about BB Communications and their commitment to enhancing productivity and knowledge sharing, visit their official website.