#USA #AI Solutions #McLean #ServicePower #Rob McGinnis

ServicePower Welcomes Rob McGinnis as Chief Executive Officer

On October 9, 2026, ServicePower, a prominent player in the realm of AI-driven field service management solutions, made headlines with the appointment of Rob McGinnis as its new Chief Executive Officer. With an extensive career spanning over 30 years, McGinnis brings a wealth of knowledge and experience from various sectors including software, insurance, healthcare, and financial services.

Leadership Transition

Rob McGinnis steps into this role following Frank Gelbart, who had been at the helm of the company since 2018. While Gelbart guided ServicePower through a transformative period, he will remain involved as an advisor to ensure a smooth transition and continued support for the company’s strategic vision.

McGinnis previously served as Group President at Harris Computer, a part of Constellation Software Inc. During his tenure, he was instrumental in acquiring, building, and nurturing vertical market software organizations that catered to diverse industries such as utilities, insurance, retail, and healthcare. This background equips him to address the unique challenges and expectations faced by the sectors that ServicePower serves.

Vision for Growth

In his inaugural statement, McGinnis expressed enthusiasm about the strong foundation ServicePower has established, including an impressive customer base and a talented team. He recognizes the mounting expectations from appliance manufacturers, warranty providers, telecommunications companies, and utilities to offer faster and more reliable services while minimizing costs.

McGinnis stated, "I look forward to working with our customers and employees to deepen our partnerships, accelerate innovation, and scale the business. Our portfolio encompasses field service management, contractor compliance, and AI capabilities that can significantly enhance operational efficiencies."

Industry Insights

Ron Nayot, Managing Partner at Diversis Capital, voiced his confidence in McGinnis, highlighting the unique combination of software leadership and operational expertise that McGinnis brings to the table. As a long-term investor in ServicePower, Diversis remains committed to investing in the company’s technology and capabilities that foster long-term value for its clientele.

Gelbart acknowledged that it had been a privilege to lead ServicePower and working with its employees and partners. He expressed his belief that McGinnis's extensive experience positions him well to drive the company’s next phase of growth effectively.

Future Directions

Under McGinnis's leadership, ServicePower aims to focus on several key initiatives:

• - Accelerating Growth: Enhancing customer acquisition strategies and service offerings.
• - Deepening Customer Partnerships: Strengthening relationships with existing customers to better meet their evolving needs.
• - Innovation in Integrated Platforms: Reinforcing its integrated solutions across field service management, contractor compliance, and Vision AI to address growing market demands.

About ServicePower

ServicePower specializes in AI-powered field service management solutions. These tools empower organizations to effectively manage both employed and contracted workforces while simultaneously improving operational efficiency and delivering exceptional customer experiences. The company's offerings cater to various sectors, including home appliances, electronics, insurance, telecommunication, and utility industries. For further insights into their innovative solutions, visit servicepower.com.

About Diversis Capital

Founded in 2013, Diversis Capital is a private equity fund focusing on software and technology. The fund targets lower middle-market companies and employs a collaborative investment approach to help firms scale and thrive in their respective markets.